Windows 10: Locked letters on keyboard

i am unable to log in to my computer as the letters on the keyboard are locked. The figure keys are ok. I am using Windows 10

:)

 

Keyboard letters missing

Hi John,

It is possible that the issue is due to recent changes on your computer. To properly troubleshoot the keyboard issue, kindly answer the queries below:

• When did the issue start?
• Any recent changes made on the computer prior to the issue?
• What troubleshooting steps have you done to isolate the issue?
• What are the letters affected by the issue?
  

We're looking forward to your response.

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.

 

Keyboard letters problem

Here are the first two steps you need to take:

• Try a different keyboard (or an external USB keyboard in case of a laptop)
• See if the problem persists with the on-screen keyboard (osk.exe)