Windows 10: Locked out of account, did the 30 day wait, now at square 1

Discus and support Locked out of account, did the 30 day wait, now at square 1 in Windows 10 Gaming to solve the problem; Some time back I set up 2-factor authentication on my account, didn't realize the extreme importance of the recovery code that was presented, and... Discussion in 'Windows 10 Gaming' started by Ethan_263, Jul 15, 2022.

  1. Ethan_263 Win User

    Locked out of account, did the 30 day wait, now at square 1


    Some time back I set up 2-factor authentication on my account, didn't realize the extreme importance of the recovery code that was presented, and promptly forgot my password. When I tried to reset, it became obvious this should be called 3-factor! Anyway, I went ahead and started the 30 day wait using my wife's email address as alternate contact method that was 6/5/22Part way through the 30 days I did see a message indicating recovery still pending, so I continued waiting. However, 30 days has now come and gone but we did not receive whatever message was supposed to allow me to finish the pr

    :)
     
    Ethan_263, Jul 15, 2022
    #1
  2. vthimmaHO Win User

    Hotmail account locked - I have to wait 30 days to get the reset link

    Hello All,

    I have been using my hotmail account since 22 years. I had setup 2 step verification to my account. I recently forgot my password and while trying to reset my password, the system prompted me to enter last 4 digits of my call number. I received a text message
    with a pin to enter, I have entered the pin and a window popped up asking me to specify the second step account verification without listing the second verification in the popped up window. I am curious that when I setup the 2 step verification
    I am SURE that I did add one of my other email id as the second step verification. So, I used the last option to reach out to MS account security team to send me a password reset link to one of my other email id. I am stuck now for 30 days now.

    I requested MS account security to reset my password on 6/2/20.

    Can someone please answer whether I have to wait until 7/2 to get the reset password link to my other email id to will I get it earlier than 30 days?

    And, how does the accountprotection.microsoft.com team communicate back to me?

    Thanks and Regards,
     
    vthimmaHO, Jul 15, 2022
    #2
  3. 30 day wait?

    Hi,

    I gave my Lumia 920 to my son to use, with the idea that I'll be able to activate Family Safety on the phone as I did on his tablet. I reset the phone and started to enter his Outlook.com credentials for the Microsoft account. But when the verification is
    done, it still wants to send the verification code to my cell number - and not his. I made sure that his SIM card is used, but it insisted to send the verification to my number. When I changed the security info to his number, it said that I'll have to wait
    30 days for the change to take affect.

    I understand some of the logic behind the 30 day wait, but for two reasons it's totally impractical in my case:

    1. I have control over the phone and accounts, so I should be able to decide what to active and when - not the system.

    2. My son can only use the phone when I can monitor his internet access - he now has to wait 30 days before that can happen - total waste!

    Thys
     
    ThysMarais, Jul 15, 2022
    #3
  4. DJ1982i Win User

    Locked out of account, did the 30 day wait, now at square 1

    Microsoft Account 30 day wait

    About two years ago I added my mobile number to my account, and removed the old one. But when I went on yesterday it still had the old number, so I attempted to change it again. My new number is already associated with Xbox as I sometimes get texts - and
    I also can make purchases. I wanted to get 2-Step authentication as I have recently moved back to Windows from Apple after enjoying time on my older windows PC.

    I have, in the past 5 years:

    Logged in with this account and had an Xbox 360

    Logged in on this account to play games on Windows

    Logged in on this account when I got my Xbox One

    Logged in and used Skype

    Logged in on Windows on my partitioned Mac

    Logged in on One Drive on my Phone

    Bought a new Windows PC and logged in this week.

    Now I am asked to change my details and wait 30 days. I find this incredibly fustrating as I want to set up secure features now so I can get the most out of my laptop as I will be WFH - but will be taking the laptop with me on occasions I do have to go out.

    I have consistantly used this MS account on multiple devices and have already changed my number, but I guess it has different usages for changing numbers and changing it in one place doesnt in another?

    Can somebody please remove the 30 day wait.
     
    DJ1982i, Jul 15, 2022
    #4
Thema:

Locked out of account, did the 30 day wait, now at square 1

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