Windows 10: Locked out of computer after creating Microsoft account

Discus and support Locked out of computer after creating Microsoft account in Windows 10 Support to solve the problem; I filled out the form, I don't know why it fails except they said not enough information. The lady helped me fill it out and it asked for the subject... Discussion in 'Windows 10 Support' started by Bobbie, Oct 9, 2015.

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  1. BOBBIE
    Bobbie Win User

    Locked out of computer after creating Microsoft account


    I filled out the form, I don't know why it fails except they said not enough information. The lady helped me fill it out and it asked for the subject of the last few emails I sent and to whom. She told me to N/A, I suppose since I never set up Outlook. They rejected it. Then I did another form listing the emails I sent thru my email account and they also rejected that. I don't know what else to do to prove I am who I am to them. Of course, they are offshore so I can't show them my license or birth certificate!!!!! Thanks again for your help!
     
    Bobbie, Oct 10, 2015
    #16
  2. ALPHANUMERIC
    alphanumeric New Member

    Who is off shore? Who is it your talking to and why? I just want to verify it is in fact Microsoft?
     
    alphanumeric, Oct 10, 2015
    #17
  3. HTCONEM9USER
    hTconeM9user Win User
    I Think you are being scammed as all I do if I have forgotten my password is click on it and I get a link to reset it.
    I have an msn.com account.
    I have never in person spoken to anyone from Microsoft.
    Who told you also they were off shore
    Also press fn and PRTSC for screen shot and then post it to paint then save it and post it and we then can try and help you more
     
    hTconeM9user, Oct 10, 2015
    #18
  4. BOBBIE
    Bobbie Win User

    Locked out of computer after creating Microsoft account

     
    Bobbie, Oct 10, 2015
    #19
  5. BOBBIE
    Bobbie Win User
    I am pretty certain it was the help desk. I called the 800 number several times and it was always foreign. At one point they called me back . I was talking to them because nothing I did worked. A lady helped me to fill out one of the forms also so I feel confident I was speaking to Microsoft plus I have several emails from them communicating they were working on the problem. I feel the calls were legit.
     
    Bobbie, Oct 10, 2015
    #20
  6. BOBBIE
    Bobbie Win User
    I am on IPad and took a picture but unable to post. Tried but said "images posted with Safari not usable"
     
    Bobbie, Oct 10, 2015
    #21
  7. WINUSER
    Winuser Win User
    Have you tried typing your password with the caps lock on? I did that once not realizing my caps lock was on when I set my password.
     
    Winuser, Oct 10, 2015
    #22
  8. RETIREDAT44
    retiredat44 Win User

    Locked out of computer after creating Microsoft account

    exactly, we are not talking about the stupid ms email account, it is the stupid admin account in MS Win10. al the account password crap is nonsense,,, if you have a home computer and you don't need passwords stop forcing them on us!!!

    that is what is pissing us all off! IMHO

     
    retiredat44, Oct 10, 2015
    #23
  9. DUSTSAILOR
    DustSailor Win User
    DustSailor, Oct 10, 2015
    #24
  10. ALPHANUMERIC
    alphanumeric New Member
    You can log in with a local account if you want. Your not forced to use a Microsoft Account. The Store and some Store Apps won't work but its doable. The standard login is to your Microsoft Account, not the main Admin Account. The main admin Account is hidden. If your account is the only one setup it will have admin privileges but it is not the main admin account. Please do not lump us "all" into your one group. I have no problem using passwords on my PC's. My desktop PC is set to autologon with my password and I use a PIN on my laptop. No muss no fuss.
     
    alphanumeric, Oct 10, 2015
    #25
  11. BOBBIE
    Bobbie Win User
    Well I don't know What took place but I tried sending more info to Microsoft and they rejected saying I had tried to many times. Adttempted to log in....now mind you, I had done this at least 30 times, and guess what......windows came up!!!!! Go figure. Problem is if I were to log off I don't know what will happen. So I won't, but if the power surges I guess I'll find out. Meanwhile I am changing my password and praying this won't happen again. I started to cancel my account but I am afraid it will screw things up more. Thanks to all of you for your input. Hope I won't be back on this!!!!!! Enjoy life ��
     
    Bobbie, Oct 10, 2015
    #26
  12. HTCONEM9USER
    hTconeM9user Win User
    Hopefully all sorted once change password in your account it should work ok
    Let us know how you get on
     
    hTconeM9user, Oct 10, 2015
    #27
  13. BOBBIE
    Bobbie Win User

    Locked out of computer after creating Microsoft account

    After many many attempts, it just "worked"' I don't know why!!! First thing I did was change my password! Then I used this method to eliminate the sign in screen.

    ▶ 2:52

    www.youtube.com/watch?v=ONAKzmS5hbI


    In this video tutorial see how to disable Windows 10 login password. ...
     
    Bobbie, Oct 11, 2015
    #28
  14. BOBBIE
    Bobbie Win User
    However, now in the middle of whatever I am doing I am being asked for verification and they send me a security code via phone to put in. I don't know how to get around that. Wonder if I could just cancel my account without screwing things up????
     
    Bobbie, Oct 11, 2015
    #29
  15. ZTRUKER
    Ztruker Win User
    Immediately create a new, local administrator level account so you can use that if you run into a similar problem in the future.
     
    Ztruker, Oct 11, 2015
    #30
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