Windows 10: Locked out of computer

Discus and support Locked out of computer in AntiVirus, Firewalls and System Security to solve the problem; My office manager changed the password on her computer and cant remember it. I shared my windows 10 with her and she uses her email on that computer.... Discussion in 'AntiVirus, Firewalls and System Security' started by Jhvi2019, Oct 1, 2019.

  1. Jhvi2019 Win User

    Locked out of computer


    My office manager changed the password on her computer and cant remember it. I shared my windows 10 with her and she uses her email on that computer. We have tried resetting passwords online from both of our accounts and they dont work. Any suggestions before i pay to fix this is greatly appreciated!

    :)
     
    Jhvi2019, Oct 1, 2019
    #1

  2. computer keeps locking up...

    him your computer locks up.... check what your running and see if it affects it cause this shouldn't happen it could be your ram or your mouse but i'm just giving a suggestion
     
    k0rn_h0li0, Oct 1, 2019
    #2
  3. Lock screen not working properly on Windows 10 computer.

    Hi Oshith,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in lock screen settings.

    To assist you better, please provided us the information below:

    • When you say that "It is not flapped over to password when clicking", you tried to check the issue by clicking through external mouse?
    • Have you made any changes to the computer prior to the issue?

    I suggest you to follow the steps below to change the picture of the lock screen and also try to update Display Adapter driver.

    Step 1: I suggest you to follow the steps below to set the lock screen pictures.

    1. Right click on Desktop screen.

    2. Then click on Personalize.

    3. Click on Lock Screen.

    4. Try to select the lock screen picture.

    Step 2: I recommend you to update the latest driver for display adapter in Device Manager.

    1. Press Windows Key + R Key.

    2. Then type “devmgmt.msc” without the quotes and hit on
    Enter Key.

    3. Expand Display Adapter.

    4. Right click on the driver and click on Update driver software.





    Please get back to us with an update on issue with lock screen, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Oct 1, 2019
    #3
  4. Locked out of computer

    Computer stuck at lock screen and after Anniversary Update on Windows 10

    Hi,

    Do let us know if you are able to see any error message/ error code with locking the computer.

    Let us try the below steps to unlock and check if it helps.

    • I suggest you to restart the computer, try to unlock and check if the issue persists.
    • Use On-screen keyboard to type in your password and check if it helps.
    Click on the Ease of access on the lock screen at the right-bottom corner, turn on
    On-screen keyboard to type the password.

    Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

    Thank you.
     
    Deepika Gowda, Oct 1, 2019
    #4
Thema:

Locked out of computer

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