Windows 10: Locked out of laptop by forgotten password

Discus and support Locked out of laptop by forgotten password in Windows Hello & Lockscreen to solve the problem; I usually use the Pin to log into my laptop. Now its asking for a password that I dont know. Please help Thanks... Discussion in 'Windows Hello & Lockscreen' started by JLM88, Mar 2, 2020.

  1. JLM88
    JLM88 Win User

    Locked out of laptop by forgotten password


    I usually use the Pin to log into my laptop. Now its asking for a password that I dont know.


    Please help

    Thanks

    :)
     
    JLM88, Mar 2, 2020
    #1
  2. JACEE
    Jacee Win User

    FORGOTTEN PASSWORD To gain access to Laptop

    This is an old thread, but you could try the steps done here: Forgotten Password!!
     
    Jacee, Mar 2, 2020
    #2
  3. BRUCE SX
    Bruce SX Win User
    FORGOTTEN PASSWORD To gain access to Laptop

    To tell the truth, I must profess ignorance

    When all this started I went through the following steps:.
    1) Turn on the laptop picture of a fjord appears.
    2) A left click on the screen causes the user name to appears with the password box under it.
    3) Anything(or nothing) typed into the password box, with a tap to the enter key then brings the command to try again.

    See, I can't seem to get anywhere except I somehow(during my efforts to try variations of the password hint) ended up getting a screen that was related(I think) to BIOS.
    That allowed me to go through some settings(administrative?) and choose a password. I chose to do that.
    Aha I thought.
    All that did was give me a log in command box(for which I created a password) .
    So now, instead of the 3 steps above I have to log in to get to the 3 steps above. A step I didn't have to do before.

    What I'm trying to say is this(after all my fumbling about): that I still do not know the difference between a local user account or an MS account-linked user account.

    All i know, at this point, is that I am stuck at step 3 and really am not sure what to do except maybe have my fiend reach out to ASUS.

    I made a mistake in my first post. I do not have the OS disc. I have the ASUS DVD suite. I mistakenly assumed it was an OS disc. I talked to my friend and was told that her laptop came preloaded with Win10.

    DVD suite listings
    -Power 2go8
    -E-Green
    -ASUS Firmware Update
    -Quick Install Guide

    Thanks for your reply sir. I do appreciate it.

    Regards,
    Bruce
     
    Bruce SX, Mar 2, 2020
    #3
  4. BARBARAHAYES3
    BarbaraHayes3 Win User

    Locked out of laptop by forgotten password

    How can I recover forgotten password for locked computer?

    How can I recover a forgotten password for a locked computer? Is there a way to open a locked computer if you have forgotten your computer password?
     
    BarbaraHayes3, Mar 2, 2020
    #4
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Locked out of laptop by forgotten password

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