Windows 10: Locked out of microsoft account and need bitlocker recovery key

Discus and support Locked out of microsoft account and need bitlocker recovery key in Windows 10 Gaming to solve the problem; Hi,I’ve only had my brand new laptop about a month and today turned it on to find a screen asking for a bitlocker key, so tried to log into my... Discussion in 'Windows 10 Gaming' started by Jemma Vincent, Dec 25, 2022.

  1. Locked out of microsoft account and need bitlocker recovery key


    Hi,I’ve only had my brand new laptop about a month and today turned it on to find a screen asking for a bitlocker key, so tried to log into my microsoft account which then asks to send me a code by txt but its not my number. Tried resetting the number but now telling me i cannot access the account for a month. I bought this laptop for a college assignment due in a couple of weeks and now i’m locked out of it, can anyone help? Thanks

    :)
     
    Jemma Vincent, Dec 25, 2022
    #1

  2. BitLocker recovery key

    My computer is locked by BitLocker and the recovery key is not showing in the Microsoft account (the device is listed). How can I generate/retrieve the key (I don't have it stored anywhere)?
     
    ChiragMittal, Dec 25, 2022
    #2
  3. Bitlocker recovery key

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the PC is locked with BitLocker and you are unable to retrieve the BitLocker Recovery key from your Microsoft account.



    In this situation, we would first suggest you to set the PC to default BIOS settings.



    If you still get the option for BitLocker recovery key, then we would suggest you to refer the below article for managing the security info on your Microsoft account and later retrieve the recovery key.



    Microsoft account security info & verification codes



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 25, 2022
    #3
  4. Locked out of microsoft account and need bitlocker recovery key

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Dec 25, 2022
    #4
Thema:

Locked out of microsoft account and need bitlocker recovery key

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