Windows 10: Locked out of Microsoft account, can't cancel subscription

Discus and support Locked out of Microsoft account, can't cancel subscription in Windows 10 Gaming to solve the problem; My Main account got hacked, and my information changed, but I submitted a recovery form and was confirmed as the owner and got a link, I changed all my... Discussion in 'Windows 10 Gaming' started by Riggit Tapp, Dec 4, 2022.

  1. RIGGIT TAPP
    Riggit Tapp Win User

    Locked out of Microsoft account, can't cancel subscription


    My Main account got hacked, and my information changed, but I submitted a recovery form and was confirmed as the owner and got a link, I changed all my information but forgot to change the recovery email, back to my own. My account was suspended because of "suspicious activity" randomly short after I already fixed the problem, I tried a form again, even with an Xbox Series S identity Id, full name and card details, and birthdate and location, the same info as the first time the form can't prove I'm the owner. I've bought things from Microsoft's website and still even have the shipping labels

    :)
     
    Riggit Tapp, Dec 4, 2022
    #1
  2. CJUSTIN
    CJustin Win User

    How to cancel a subscription renewal?

    This guide will help you to cancel your subscription renewal.

    Cancel your Microsoft subscription - Microsoft Support

    Just follow the steps in it and you would not have to spend money on renewal.
     
    CJustin, Dec 4, 2022
    #2
  3. CATHERINE CUS.
    Catherine Cus. Win User
    How do i cancel my monthly subscription to gold and ea access

    Hi,

    There are three ways to cancel your EA and Xbox Live Gold subscriptions. You may cancel it online through a web browser on your computer, through your Xbox console, or by getting in touch with our Xbox support team. Refer to this

    link     for the steps on how to cancel a Microsoft subscription online. To cancel your membership using your Xbox One console, kindly perform the following steps:

    • On your Xbox One console, select Settings > Account
      > Subscriptions.
    • Choose the subscription you want to cancel, and then press the A button.
    • Under Payment and billing, select Cancel Subscription and follow the instructions.

    You may perform the same steps above to cancel your EA subscription.

    You may also cancel your membership by getting in touch with our Xbox support team. You may reach them through chat or request a call at your preferred date and time. Click this

    link     for their contact information.

    We hope we're able to answer your query.

    If there's anything else you want to clarify, don't hesitate to get back to us. We'd be glad to answer your questions.
     
    Catherine Cus., Dec 4, 2022
    #3
  4. TENFORO
    Tenforo Active Member

    Locked out of Microsoft account, can't cancel subscription

    Canceling subscription on my account

    You can to go

    https://account.microsoft.com/billing/payments

    and log in with your account. You should be able to cancel any subscriptions from Microsoft there.

    At the bottom of the page there is a "contact us" button if you have issues with cancelling the subscriptions.
     
    Tenforo, Dec 4, 2022
    #4
Thema:

Locked out of Microsoft account, can't cancel subscription

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