Windows 10: Locked out of Microsoft Account

Discus and support Locked out of Microsoft Account in Windows 10 Software and Apps to solve the problem; My wife recently attempted to create a new Microsoft account and somehow messed up the password. We were unable to figure out what she entered and I... Discussion in 'Windows 10 Software and Apps' started by mschmieg, Jan 12, 2022.

  1. mschmieg Win User

    Locked out of Microsoft Account


    My wife recently attempted to create a new Microsoft account and somehow messed up the password. We were unable to figure out what she entered and I had to restore her computer from backup so that she could log into it using a local account. We attempted to reset the password on her account, but, since she just created it, there is no history of passwords or usage or recovery information to put on the form, just her email account, so the Microsoft software rejects the request to reset the password for lack of information.So, now her email cannot be used for an MS account since the account alre

    :)
     
    mschmieg, Jan 12, 2022
    #1
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Locked out of Microsoft Account

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