Windows 10: Locked out of my account

Discus and support Locked out of my account in Windows 10 Installation and Upgrade to solve the problem; I am so beyond frustrated!!!I officially HATE Microsoft!!I work from home and am unable to use my only computer. I got a new computer and when setting... Discussion in 'Windows 10 Installation and Upgrade' started by AmyGoguen, May 13, 2021.

  1. AmyGoguen Win User

    Locked out of my account


    I am so beyond frustrated!!!I officially HATE Microsoft!!I work from home and am unable to use my only computer. I got a new computer and when setting up Microsoft “suggested” I use a pin # to log in easier. I tried to create one and it said there was a problem. I followed the instructions to fix this and it didn’t work. So i said forget it I’m fine with logging into computer with my password. Then Tuesday I worked in am. Went to meeting and when came back in afternoon it said my password was invalid. I tried to reset and it wanted to send recovery email to an email ad

    :)
     
    AmyGoguen, May 13, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, May 13, 2021
    #2
  3. Locked Out of Admin Account

    Hello Linda,



    Thank you for writing to Microsoft Community Forums.



    1. Are you using a Microsoft account or a local account?
    2. Which version of Windows 10 you are using currently?
    3. Is the other user account an admin account?


    I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.



    1. At the login screen click on the
      ease of access icon at the bottom right hand corner.
    2. Click on the on screen keyboard to open it.
    3. Type the password and try to login.

    If you are using a Microsoft account, I suggest you to refer the article on

    how to reset your Microsoft account password
    .



    However, if you are using a local account, then I suggest you to refer the article on

    reset your Windows 10 local account password
    .



    Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, May 13, 2021
    #3
  4. Locked out of my account

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, May 13, 2021
    #4
Thema:

Locked out of my account

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