Windows 10: Locked out of my notebook, keyboard language possible cause

Discus and support Locked out of my notebook, keyboard language possible cause in Windows 10 Support to solve the problem; After yesterdays's Windows 10 update I find myself unable to open my Samsung 900x notebook. Windows would not accept my password. On previous occasions... Discussion in 'Windows 10 Support' started by Aion71, Aug 11, 2016.

  1. Aion71 Win User

    Locked out of my notebook, keyboard language possible cause


    After yesterdays's Windows 10 update I find myself unable to open my Samsung 900x notebook. Windows would not accept my password. On previous occasions the cause was a keyboard language switch (I have English/Danish keyboard). But this time I can't get to switch between languages, no icon on lock screen allows me that.
    The question is: how do I get to change the keyboard language without accessing the settings?

    :)
     
    Aion71, Aug 11, 2016
    #1

  2. VERY URGENT - LOCKED OUT OF MY NOTEBOOK, BOUGHT 2 DAYS AGO

    Hi,

    Thank you for posting your query in Microsoft Community.

    Please provide more information to help you better:


    • Where exactly did you see the last notification?

    • Are you able to change the password?

    • What is the exact error message you receives when you try to reset the password?

    Reply with necessary information and I’ll be happy to help you further. Thank you.
     
    Anju Thekkethil, Aug 11, 2016
    #2
  3. VERY URGENT - LOCKED OUT OF MY NOTEBOOK, BOUGHT 2 DAYS AGO

    Dear Microsoft staff,

    I have a major problem. I have a pc emergency in my job and I rushed to buy a new one. I make an outlook account : *** Email address is removed for privacy *** with pass LAlala12! but cannot get in my account. All the time I asked to change the passwork I received your notifications that
    the details I put on are not enough, but I have not practicaly used this pc so far, so I HAVE NO MORE DETAILS TO BUT ON

    And now I received the last notification that too many requests was sent and I cannot sent one more. I'm totally furious, I have spent money to buy a new notebook so to resolve my job's emergency and I found myself in a much worsh situation because of your
    absurd security misures.

    Please get back to my asap, this is a major problem for my work.

    Reghina
     
    FanculoVoi, Aug 11, 2016
    #3
  4. Kari Win User

    Locked out of my notebook, keyboard language possible cause

    Even if no input language indicators are shown in lock screen, you can check is your system using English or Danish keyboard layout.

    Click the Ease of Access button bottom right:
    Locked out of my notebook, keyboard language possible cause [​IMG]


    ... and select On-Screen Keyboard:
    Locked out of my notebook, keyboard language possible cause [​IMG]


    In my case now I can clearly see that my input language in lock screen is Swedish:

    Locked out of my notebook, keyboard language possible cause [​IMG]


    If it shows Danish keyboard for you, you should be able to enter your password using On-Screen Keyboard even if password contains some special characters found in different places in English and Danish layouts.

    If it shows English keyboard and your password contains Danish letters Åå, Ææ or Øø, you should be able to enter them using ALT+XXXX where XXXX is a four digit number. Simply press and hold down ALT key on your physical (not On-Screen) keyboard and type necessary four digits using the number keypad:

    Å ALT + 0197 å ALT + 0229 Æ ALT + 0198 æ ALT + 0230 Ø ALT + 0216 ø ALT + 0248
    An example: If your password would be København you would enter K, ALT+0248, b, e, n, h, a, v, n.

    When done and signed in, you can either change your password or check the language settings to get lock screen to use correct keyboard layout.
     
  5. Aion71 Win User
    It worked. Thank you for your time.
     
    Aion71, Aug 11, 2016
    #5
  6. Kari Win User
    You are welcome *Smile
     
    Kari, Apr 4, 2018
    #6
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Locked out of my notebook, keyboard language possible cause

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