Windows 10: Locked out of PC

I had purchased a new laptop, as well as Office 365 and updated the new device, yet when I went to sign in on my home desktop, it does not allow me to log into it. I tried the new PIN Which I use to sign onto my laptop as well as the the updated passwords, and nothing works. I have not added the new 365 on my older desktop though do have windows 10 on it. Since I can't sign into using the desktop, I can't update it. Any suggestions? I've also tried windows sign ons and again, it won't let me log in. Driving me crazy

Thank you.

:)

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

PC Build Steps

1.1 - Ideally put optical in SATA 0, and SSD in SATA 1, this will cause the optical drive to be the default 1st boot option. You can change it manually if not, but I like it this way
2.infinity - yes, that's fine. if it's above 70 +/- 5 degrees, then it may just need a repaste/remount

 

Lock Screen Image Issue

Hi Kirby,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I would suggest you to set the default pictures as the Lock Screen picture from the PC and check if it works or not.

Follow the steps below:

• In start type "settings" and press enter.
• Select Personalize
• From the left click on "Lock screen"
• Select the default picture and conform by preview.

Please do get back to us to assist you better with issue you are facing.

Thank You.