Windows 10: Locked out of Windows 10 and No internet access to reset password

Discus and support Locked out of Windows 10 and No internet access to reset password in User Accounts and Family Safety to solve the problem; thanks Bazz but, I don't have a CD as I downloaded Windows 10 from Microsoft online. Also I think it's the Microsoft Account password it wants. Discussion in 'User Accounts and Family Safety' started by EmperorAmerica, Aug 1, 2015.

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  1. JAXSON
    Jaxson Win User

    Locked out of Windows 10 and No internet access to reset password


    thanks Bazz but, I don't have a CD as I downloaded Windows 10 from Microsoft online. Also I think it's the Microsoft Account password it wants.
     
    Jaxson, Aug 16, 2015
    #16
  2. BAZZ
    Bazz Win User

    A windows 7 disk will suffice and it will allow you access into your computer, you can then reset your password.
     
    Bazz, Aug 16, 2015
    #17
  3. JAXSON
    Jaxson Win User
    thanks Bazz but, I don't have a CD as I downloaded Windows 10 from Microsoft online. Also I think it's the Microsoft Account password it wants.
     
    Jaxson, Aug 16, 2015
    #18
  4. PARM
    parm Win User

    Locked out of Windows 10 and No internet access to reset password

    I'm having the same problem with my laptop. I ended up googling a way to add a new account so I can log in and copy files, but I wasnt able to change the password on the main account which is tied to MS online authentication. There doesnt seem to be a way to switch it either without being connected.

    This sucks since the laptop wont let me revert back to win8 either.
     
    parm, Aug 16, 2015
    #19
  5. JAXSON
    Jaxson Win User
    Don't have a Windows 7 cd either as it came loaded on my laptop when I bought it.
     
    Jaxson, Aug 16, 2015
    #20
  6. BAZZ
    Bazz Win User
    If you know anyone with a windows 7 pc you can make a repair cd that will allow you access to the command prompt.
     
    Bazz, Aug 16, 2015
    #21
  7. JAXSON
    Jaxson Win User
    I feel your pain! Just want my windows 7 back.
     
    Jaxson, Aug 16, 2015
    #22
  8. JAXSON
    Jaxson Win User

    Locked out of Windows 10 and No internet access to reset password

    Hmmm, thanks Bazz. That may be an option.
     
    Jaxson, Aug 16, 2015
    #23
  9. BAZZ
    Bazz Win User
    Also I have just tested this, if you hold down the power button on your pc when windows starts to boot until it shuts off 3 times you will get into the recovery menu and can get a option for boot safe mode with command prompt. when the cmd opens type in regedit and follow my guide.
     
    Bazz, Aug 16, 2015
    #24
  10. XWEAPONX
    XweAponX Win User
    Probably not bricked, but your account may be locked out pending a forced password reset. They did that to be about 2 months back, I had been using a 7-digit only password, and they wanted 8. If you can log in to Windows Live or Outlook.com (from anywhere, coffee shop, internet kiosk, etc), they should prompt you to reset your password as you log in.
     
    XweAponX, Aug 16, 2015
    #25
  11. JAXSON
    Jaxson Win User
    Will give it a try. Thanks so much!!
     
    Jaxson, Aug 16, 2015
    #26
  12. JAXSON
    Jaxson Win User
    I've been thinking the same. I can log in from my iPad at home?
     
    Jaxson, Aug 16, 2015
    #27
  13. XWEAPONX
    XweAponX Win User

    Locked out of Windows 10 and No internet access to reset password

    Probably, it depends on if the site has controls that only work in IE, I'll test it now.

    Go to login.live.com and enter your MS account

    Yah, I can get in. From there, if you are pending a pw reset, it will prompt you to deal with it immediately.
     
    XweAponX, Aug 16, 2015
    #28
  14. OLDSKOOL808S
    oldskool808s Win User
    OK so I think I found a solution guys, the same thing happened to me just now while upgrading from W7 to W10 (and it also inverted my screen lol wtf?). So my password which had one capital letter in it wasn't recognised at all. Just type your password all lower case, it worked for me.
     
    oldskool808s, Sep 23, 2015
    #29
  15. SLUGGER
    Slugger Win User
    Did you back up before upgrading?
     
    Slugger, Sep 23, 2015
    #30
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Locked out of Windows 10 and No internet access to reset password

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