Windows 10: Locky Virus... help please!

My computer came down with the Locky Virus this morning. When I googled it a company called Equipe Microfix came up and they said for $500 (for their labor) and 1.2 bitcoin they would fix the problem. I.e. go on the dark web to get a private key and decrypt program and use team viewer to access my computer.

Forgive me if this is an obvious question (I'm not a tech savvy guy) but do I just pay them and be done with it? Sounds shady but is there an alternative?

All of my files have been renamed a long extension and "_Locky_recover_instructions.txt " is in every folder. It says I have to download and install Tor Browser.

Thanks in advance for any help!

:)

 

How to get rid of .zepto malware

See:
http://www.bleepingcomputer.com/news/security/new-locky-version-adds-the-zepto-extension-to-encrypted-files/

Please read:
http://www.bleepingcomputer.com/virus-removal/locky-ransomware-information-help

Note:

Info: There is an active Locky support topic that contains discussion and the experiences of a variety of IT consultants, end users, and companies who have been affected by this ransomware program. If you are interested in this infection or wish
to ask questions about Locky, please visit the
Locky Support Topic. Once at the topic, and if you are a
registered member of the site, you can ask or answer questions and subscribe in order to get notifications when someone adds more information to the topic.

===

Also:
https://malwaretips.com/blogs/remove-zepto-virus/

===

For further questions it's best to ask for free advice of the experts at bleepingcomputer.com

Good luck with everything...

 

I have a virus called RSA 2048 and AES 128 told it is ransomeware.

I'm afraid I'm the bearer of bad tidings...



See
http://www.bleepingcomputer.com/virus-removal/locky-ransomware-information-help



Good luck...

 

................When I googled it a company called Equipe Microfix came up and they said for $500 (for their labor) and 1.2 bitcoin they would fix the problem. I.e. go on the dark web to get a private key and decrypt program and use team viewer to access my computer.............



I do NOT have a solution for you, EXCEPT........................... Don't fall for the SCAM.

 

If you google for " How to remove Locky Virus ", you will find "Removal Tool" mentioned in many sites.
Make your own selection.
I have no experience with that. So I will not make recommendation.

Maybe we have a "security" expert amongst us ?

 

Do you have a backup? That is your only sensible option I'm afraid. Have a look at this,

Locky malware, lucky to avoid it | Microsoft Malware Protection Center

 

Thanks all. Guess I've got to do some googling. Can I change my user name on this forum? If so, how? Thanks!

 

Google isn't going to help you fix this, you may end up in even worse shape.

You don't have a backup?

What do you want your username changed to, I'll make sure it gets noticed.

 

I would trust what they are saying here,

Locky Ransomware - How to Remove, Support and Discussion Topic - Page 4 - General Security

Over anything I found Googling.

 

You can't get them back unless you have a backup.

These removal/recovery tools are just as bad malware/spyware wise as the locky virus itself.

 

Sorry to hear you were the victim of this, but there is no way, at this point, to decrypt the files without paying. Even if you do pay, you may not get the key. Once they have your money, they are not obligated to supply the key.

This doesn't help you now, but it will down the road. Make a system image on a regular basis. Keep that image on an external drive that is not always connected to the PC/Lappy. Keeps several images of different times on this drive in case you inadvertently make one with malware.

If you have one of these, should something like this happen again, you simply restore the most recent image you made with a minimal loss of data (depending on when you made the image file). This is the best defense against malware/viruses such as this.

System Image - Create in Windows 10 - Windows 10 Forums

 

Thank you all. I appreciate it. Derekimo can you private messsage me? It says I don't have 5 posts so can't do it

 

No known way to decrypt the Locky virus yet so unless Equipe Microfix are the guys that wrote the virus they aren't going to be able to help you.

 

Please keep me posted if anyone figures out a solution thanks

 

Can you do anything in post # 4 ?