Windows 10: Log Collector Fails

Discus and support Log Collector Fails in Windows 10 BSOD Crashes and Debugging to solve the problem; If your computer blue screens again, upload another set of logs, and also compress and upload C:\Windows\memory.dmp to dropbox/google drive/onedrive... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jeffsun13, Oct 10, 2017.

  1. Spectrum Win User

    Log Collector Fails


    If your computer blue screens again, upload another set of logs, and also compress and upload C:\Windows\memory.dmp to dropbox/google drive/onedrive and post a link here.
     
    Spectrum, Oct 11, 2017
    #16
  2. jeffsun13 Win User

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\Windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\Windows\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 709632 file records processed.File verification completed. 7442 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 831302 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 60836 data files processed.CHKDSK is verifying Usn Journal... 39888808 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 124454911 KB total disk space. 64531636 KB in 604290 files. 303204 KB in 60837 indexes. 0 KB in bad sectors. 821511 KB in use by the system. 65536 KB occupied by the log file. 58798560 KB available on disk. 4096 bytes in each allocation unit. 31113727 total allocation units on disk. 14699640 allocation units available on disk.C:\Windows\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Windows\system32>
     
    jeffsun13, Oct 11, 2017
    #17
  3. jeffsun13 Win User
    DESKTOP-3B05JDE (10-11-2017 11 22 PM).zip
     
    jeffsun13, Oct 11, 2017
    #18
  4. zbook New Member

    Log Collector Fails

    In post #10 there was a link on updating the startup and recovery settings:
    Configure Windows 10 to Create Minidump on BSOD BSOD Tutorials

    Once you have made changes please check to see that you are able to create and analyze dumps using Whocrashed:
    Above analyze click tools > crash dump test > type: ACCEPT
    Click analyze > view results for dead
    Create another zip and see if there is a new mini dump in the zip
     
    zbook, Oct 11, 2017
    #19
  5. jeffsun13 Win User
    Should I set it to small dump or active dump, which someone said earlier in the thread because there wasn't enough info in the minidumps
     
    jeffsun13, Oct 11, 2017
    #20
  6. zbook New Member
    Start with active and make sure you can create a dump using Whocrashed.
    If Whocrased is able to analyze a dump then check to see that a mini dump has been collected by the zip.
    Then post a memory dump:
    memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

    As in post #14 use one drive or drop box to post a share link into the thread.
     
    zbook, Oct 11, 2017
    #21
  7. Spectrum Win User
    Minidumps are created alongside the larger memory.dmp when you generate an Active, Full, or Kernel crash dump. I'd suggest you use an Active dump.
     
    Spectrum, Oct 11, 2017
    #22
  8. jeffsun13 Win User

    Log Collector Fails

    jeffsun13, Oct 11, 2017
    #23
  9. philc43 Win User
    philc43, Oct 11, 2017
    #24
  10. jeffsun13 Win User
    I had another BSOD, but according to event viewer, "Dump file creation failed due to error during dump creation."
     
    jeffsun13, Oct 11, 2017
    #25
  11. philc43 Win User
    Your pagefile may be too small to allow the active memory dump. Try setting it to a kernel memory dump instead.
     
    philc43, Oct 11, 2017
    #26
  12. jeffsun13 Win User
    The memory dump works when I initiate a crash through WhoCrashed, and the BSOD shows percentage values for completion. When the computer actually BSODs, the BSOD just disappears at 0% and the computer tries to reboot on its own, and gets stuck at the Dell Logo until I manually reboot.
     
    jeffsun13, Oct 11, 2017
    #27
  13. zbook New Member

    Log Collector Fails

    These were in the very first event log from post #5:

    Dump file creation failed due to error during dump creation.

    Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

    In the left lower corner search type: system > on the left pane click advanced system settings >
    > performance click settings > click advance tab > post an image into the thread
    > startup and recovery click settings > post an image into the thread.
     
    zbook, Oct 11, 2017
    #28
  14. jeffsun13 Win User
    Log Collector Fails [​IMG]

    Log Collector Fails [​IMG]
     
    jeffsun13, Oct 11, 2017
    #29
  15. philc43 Win User
    Did you try setting it to Kernel memory dump like I suggested? It is still shown as Active memory dump in your screen shot.
     
    philc43, Oct 11, 2017
    #30
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