Windows 10: Log in issues

Discus and support Log in issues in Windows Hello & Lockscreen to solve the problem; Hi, I accidentally turned on safe mode while trying to get rid of an unwanted malware or whatever because while it did not harm my PC it got annoying... Discussion in 'Windows Hello & Lockscreen' started by Ronan.1, Jun 10, 2021.

  1. Ronan.1 Win User

    Log in issues

    Hi, I accidentally turned on safe mode while trying to get rid of an unwanted malware or whatever because while it did not harm my PC it got annoying when I was trying to play games and boom an ad of some sort. However that is not my main problem. I am stuck on the home screen and cant log in because everytime I try it tells me to go to the app store and install an app which I cannot do because I cannot log in. It also doesn't tell me what app. And I'm case it's important the malware or whatever is PC Accelerant or something along those lines.

    Ronan.1, Jun 10, 2021
  2. Remon Ont Win User

    Surface Pro 4 Log in issues

    Hello Bex,

    For us to help you suggest steps to resolve the issue, we would like to know some information:

    • Did you get any error messages when signing in to your account?
    • Have you made any significant changes prior to this issue?
    • Have you tried to login using a different Microsoft account or local account on the computer?

    We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this


    Post us back with the result.
    Remon Ont, Jun 10, 2021
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Jun 10, 2021
  4. Log in issues

    Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Jun 10, 2021

Log in issues

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