Windows 10: Log in on new Laptop - PIN is no longer available....

I set up my nephews new laptop this morning and now we can't even log into it. It gives this error, but I cannot access the settings to change the pin.





I have accessed his outlook account via another laptop but cannot find where to change the PIN.


Someone please help?

:)

 

Pin no longer available

Hi I tried to log into my laptop today and it said PIN no longer available. I do not have a password for my laptop so i have no way of logging in. When i try to reset/restore windows it asks for password. Is there a way i can log into my computer??

 

No longer able to use PIN on laptop

Hi.

I am able to use my PIN on my tablet and my phone. However, I can no longer use my PIN when signing in on my laptop. It has been many months since I was last able to use it on my laptop. When I select the PIN option now on my laptop, it says I am unable
to log in this way due to your setup settings. I am unsure what steps to be able to use my PIN again on my laptop. I really, really do not want to use a new PIN if at all possible

Best regards,

 

Can't use my PIN to login any longer

Hi Tim,

To further assist you in signing in to your Windows computer, you can follow the steps provided below:

• 
  From your
  lockscreen, check if the "Sign-in option" is available.
  
• 
  Then click the option to use PIN.
  
• 
  Enter PIN.
  
  

If that didn't work, we highly suggest that you create a new account/PIN that you can use to log in to your computer.

For more information on how to create a user account in Windows, you can click in this

support article.

Let us know if you need further help.