Windows 10: Log-in screen issue screen jumping back, unable to log in and access desktop

Discus and support Log-in screen issue screen jumping back, unable to log in and access desktop in Windows Hello & Lockscreen to solve the problem; So my laptop Lenovo ideapad 320 crashed, reset itself and began doing an update. Once the update finished, it reset itself again and the time/date... Discussion in 'Windows Hello & Lockscreen' started by CameronBellamy1, Mar 23, 2021.

  1. Log-in screen issue screen jumping back, unable to log in and access desktop


    So my laptop Lenovo ideapad 320 crashed, reset itself and began doing an update. Once the update finished, it reset itself again and the time/date screen came up as normal.


    Then, when I click to advance to the log-in screen, it jumps back to the time/date screen and therefore I'm unable to access and log in to the desktop.


    I have tried resetting a few times to see if it changes but to no avail.


    I'm assuming the update might have corrupted something? Just wondered if there's any way of fixing this issue?


    Thanks.

    :)
     
    CameronBellamy1, Mar 23, 2021
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Mar 23, 2021
    #2
  3. WhyMe Win User
    Win 10 not opening to log in screen.


    You mean this yeah? (It's called a 'Lock Screen' by the way) Log-in screen issue screen jumping back, unable to log in and access desktop :)
    Log-in screen issue screen jumping back, unable to log in and access desktop [​IMG]


    • What picture appears?
    • Are you saying you don't actually reach the 'log in' screen?
    • That you are unable to either log in or access Windows 10?

    Edit: Welcome to the forum Loggo Log-in screen issue screen jumping back, unable to log in and access desktop :)
     
    WhyMe, Mar 23, 2021
    #3
  4. Log-in screen issue screen jumping back, unable to log in and access desktop

    Black screen on Windows 10, unable to log-in with error: "Preapring Automatic Repair"

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As per the description, I understand that you are facing black screen errors and unable to log-in.

    Provide us the additional information to assist you better with this issue:

    • What is the exact error message/ error code of this issue?
    • Have you made any changes to the operating system prior to this issue?

    As a workaround, I suggest you to remove all the external devices being connected (except mouse and keyboard), try hard reboot the device and check the status of this issue.

    As you are unable to log-in to the desktop with black screen, I suggest you to try the troubleshooting steps provided in the below Microsoft article and check if it helps.

    Troubleshoot black screen problems (click on
    Black screen and not signed in to Windows 10)

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Mar 23, 2021
    #4
Thema:

Log-in screen issue screen jumping back, unable to log in and access desktop

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