Windows 10: Login loop

I have an original Microsoft login

Last year, then I updated to Microsoft 365, and created a new acount login/password.


But I cannot now use the original login/password - if I click on 'update the password' on my original login, it attributes the updated password to the new login name.


Which means I cannot access files stored on OneDrive, as I cannot login using the original account.

There seems to be a loop issue, which is really a problem, as I have many files I cannot now access.


HELP!

:)

 

Windows 10 Login Crash Loop

Hi David,

• Which screen are you referring to?
• Are you able to login to Desktop?
• Are you able to see the login screen?

The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
login screen but unable to go to Desktop.



Please provide us more information related to the issue so that we can assist you further.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 login screen loop

I have this same looping login screen problem. I ran SFC and found no violations. I still can't get into windows past the login screen. Selecting the lower left icon just loops back to the same picture screen. Multiple ctrl/alt/delete just loops. Repairing
Windows from a boot media didn't help either. Anyone have other suggestions?