Windows 10: Logitech Camera Can't Install

Discus and support Logitech Camera Can't Install in Windows 10 Drivers and Hardware to solve the problem; Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams. When I plug in the C910, it installs with an... Discussion in 'Windows 10 Drivers and Hardware' started by M Brin, May 8, 2021.

  1. M Brin Win User

    Logitech Camera Can't Install


    Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams. When I plug in the C910, it installs with an Exclamation point next to it. When I plug in another one, it comes up with installing the Webcam Pro 9000 and the exclamation point. I have tried to uninstall, install, reboot, multiple things, and I keep coming back to the same problem. I can't find any drivers to install on the logitech website. I have looked at multiple threads on this site and tried several things and failed. Any ideas?Thanks,Mitchell

    :)
     
    M Brin, May 8, 2021
    #1

  2. Issues with using Logitech Clicksmart camera in Windows 10.

    Hi Sathyanarayana,

    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

    This issue might occur if there is compatibility issue with the Camera device on Windows 10.

    To assist you better, please provide us the information below:

    • Have you checked the issue with Logitech support regarding the
      compatibility of Camera device with Windows 10?
    • Are you getting any error message?
    • Have you checked whether the Logitech camera driver is available in the Device Manager?

    I suggest you to follow the methods below to uninstall and reinstall the old camera driver for Logitech camera in compatibility mode.

    1. Right-click on the driver setup file and click on ‘Properties’'.

    2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7, /8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
    computer and check if the issue persists.

    Please get back to us with an update on issue with using Logitech camera on Windows 10, we will be happy to help.

    Thank you.
     
    Nyima Yonten, May 8, 2021
    #2
  3. How to I add my Logitech webcam to Cameras in Device Manager?

    I have a Logitech C922 webcam. I see it in Sound, Video In Game Controllers in device manager, but the only camera listed for Cameras is the Intel AVStream Camera 2500. How do I add the Logitech WebCam to cameras?
     
    Jeff Hawkins (jeffh), May 8, 2021
    #3
  4. Mathiassa Win User

    Logitech Camera Can't Install

    Logitech C270 webcam: no picture

    I have a Logitech C270 webcam. I used it for years on my windows computer without issues. The video stopped working some weeks ago. Firefox and Skype say that some other program uses the camera. Windows Camera app shows black picture without any error message. The microphone works fine btw.

    My first thought was that it is a Windows 10 issue:

    • Windows 10 knows about the camera. Seemingly no problem in device manager.
    • Tried out the possible workarounds listed on the internet:
      • switching to built-in drivers,
      • uninstall/reinstall device with logitech drivers,
      • different USB ports (2.0/3.0),
      • checking in process explorer if something is using the camera or its microphone,
      • deleted some files suggested somewhere in case of win 8/10 upgrade (which was not the case, but whatever works)

    I was out of ideas, so I checked the camera with my Linux laptop. Again the laptop knows about the camera, but no picture, no errors. Based on this I guess it is a hardware issue. Before throwing the cam in the trash, I just want to ask if you think that I missed something.
     
    Mathiassa, May 8, 2021
    #4
Thema:

Logitech Camera Can't Install

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