Windows 10: Logitech G35 Audio/Microphone Issue

Discus and support Logitech G35 Audio/Microphone Issue in Windows 10 Drivers and Hardware to solve the problem; Ever since I've done a clean install of Windows 10, I've been having an issue whenever I run a game while Windows is using the microphone, e.g. a Skype... Discussion in 'Windows 10 Drivers and Hardware' started by Reznos, May 12, 2016.

  1. Reznos Win User

    Logitech G35 Audio/Microphone Issue


    Ever since I've done a clean install of Windows 10, I've been having an issue whenever I run a game while Windows is using the microphone, e.g. a Skype call, Steam call, or use while streaming, the audio completely cuts out, as does the microphone. I can't hear anything and no one can hear me. The only workaround I have for this is to start the game and then initiate use of the microphone. When checking in the Sound window, the headset constantly goes from visible to invisible in the sound window, as if it's disconnected or not there at all. Sound is currently set to do nothing when Windows detects communication activity.

    I've tried uninstalling and reinstalling the drivers for the headset which, oddly enough, the same thing happened when running the headset with no drivers installed. I also checked in Event Viewer for anything that could help, but unfortunately I couldn't find anything there.

    :)
     
    Reznos, May 12, 2016
    #1
  2. Rui Nobre Win User

    Logitech G35 Gaming Headset Issue

    I am using an Logitech G35 Gaming Headset and it does not work with Cortana, que equipment is working fine, it works everywhere even in Speech Recognition but not with Cortana, when I try to configure it to Cortana just don´t get any sound, probably because
    it is an USB Audio equipment instead of 3,5mm Jack. Any solution?
     
    Rui Nobre, May 12, 2016
    #2
  3. Logitech G35 Gaming Headset Issue

    Hi Rui,

    Thank you for posting the query on Microsoft Community.

    I am sorry to know that you are unable to use the Headset with Cortana.

    Do not worry, will assist you with the issue.

    I suggest you to try the steps provided, in the link below.

    http://windows.microsoft.com/en-us/windows-10/cortana-search

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, May 12, 2016
    #3
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Logitech G35 Audio/Microphone Issue

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