Windows 10: Losing connection from Brother printer and computer. How do I repair?

The connection from my Brother printer ic lost. How do I repair the connection to enable me to print documents

:)

 

Brother printers - wireless connection


Yep, over the years I've contacted Brother by phone and online chat and email. They have a list of stock responses, none of which have solved the problem. Their printers work great when they're actually working. But the wireless issues are maddening. With other printer brands, my experience has been different - when the internet connection is restored, the printers automatically reconnect to the wifi SSID and work properly again, immediately. But for some reason this does not happen with Brother, even when their printers have reconnected.

 

Brother printers - wireless connection


I have two Brother printers: HL-2270DW and MFC-L2700DW. If the internet connection goes out for any reason, it's a nightmare for both printers. When the internet connection is restored, they still will not print, even when the WLAN report says Connection OK. But here's the worst part - there seems to be nothing I can do to fix this, except to wait. Eventually they'll start working normally again, and I have no idea why. Could be a few hours or maybe a few days, but then all of a sudden they're back. Until the next outage. Even a complete reinstall doesn't always work (and is obviously a pain to go thru each time). Any suggestions? Thanks!

 

Brother printer must be re-connected to computer each time W10 starts


Hello All

I have recently upgraded my computer to an Acer Aspire H30 (i5). My old Brother laser printer (HL 5140) worked fine via W10 and W7 on a previous computer. Now, it only works if I unplug and re-connect the USB connector or the power supply, each time the computer re-starts.

On start up, the printer shows as off-line and if put it online (Devices and printers > right click > see what's printing > uncheck Use Printer offline) I get an error message (Printer is in an error state, or "Printer could print), until I disconnect the USB or the power cord and re-connect it. It will then work fine until I shut down the computer.

I have it connected by USB to a port at the rear of the Acer. In Printer properties it shows as being connected to port USB001 Virtual Printer Port. I'm using the most recent update of Windows 10.

I have checked the drivers: there are none available for download from Brother - not required apparently - and the installed driver is showing as "up to date".

I have spent the last week trying various "solutions" found online, but so far nothing works.

Any suggestions would be very welcome.

Stephen