Windows 10: Losing Sound

I have a PC with Windows 10, Version 2004 that was installed in late 2019. A couple of times now I have lost my sound. It just happened for the second time yesterday.

After the first time it happened I had it fixed by Staples - this was several months ago.

I have read that this is a problem with windows 10 that seems to occur sometimes after a Windows update.

I don't want to have to get someone like Staples to fix it each time it happens, so hoping there is a permanent fix, or at least a fix I can do.


Don

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

losing sound in windows 10

Hi Jeremy,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2.

Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.

Method 3:

No sound in Windows.

Refer the link below.

http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Losing sound Win 10 x64

Hi Mark,

Thank you for posting your query in Microsoft Community.

I understand that you’re having issue with sound, I will make sure to help you with this issue.

This issue may occur due to damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your
sound card.

Method 1: I suggest you to follow the below steps and check if it helps:

• Right click on the volume icon which is on bottom right corner.
• Click on playback devices and highlight speakers.
• Then below click on properties.
• And then click on Advanced Tab and below click on
  Restore to default
• And then Apply and click on
  OK

If the issue still persist then I would suggest you to follow the steps from the below link:

No sound in Windows

Fix sound problems in Windows 10

(Steps are given for Windows 8.1 but same applies to Windows 10 as well)

Method 2 : Uninstall sound adapter driver from the Device Manager, restart the computer and check if that helps you.

• Press Windows and X keys together.
• Click on Device Manager.
• Sound, video and game controller, expand it, right click on the
  sound device and select Uninstall.

Restart the computer after the successful
uninstallation of sound Device.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.