Windows 10: Loss of audio on HP Envy after updating to 20H2

Discus and support Loss of audio on HP Envy after updating to 20H2 in Windows 10 Drivers and Hardware to solve the problem; Since downloading the 20H2 update I have lost all audio on my HP Envy laptop. HP have spent 6 hours of remote assistance to no avail. The... Discussion in 'Windows 10 Drivers and Hardware' started by Jennie M, Apr 10, 2021.

  1. Jennie M Win User

    Loss of audio on HP Envy after updating to 20H2


    Since downloading the 20H2 update I have lost all audio on my HP Envy laptop. HP have spent 6 hours of remote assistance to no avail. The troubleshooter cannot find the problem. Drivers have been uninstalled, re-installed and updated but still no audio. HP suggest I backup all data and reset to factory settings. The laptop is only 14 months old and this seems a drastic action. Audio was fine before the update and reappears when I rollback to the 1909 version. Any help most welcome please."

    :)
     
    Jennie M, Apr 10, 2021
    #1

  2. Loss of HP Thunderbolt G2 Dock Audio after Windows 10 20H2 Upgrade

    After upgrading to Windows 10 20H2 on my HP EliteBook 840 G6, the audio on my USB-C connected HP ThunderBolt G2 w/audio dock no longer works.

    I see a hardware device listed as "Unknown USB Device (Device Descriptor Request Failed" and I assume that is the audio. I have updated all drivers, especially the dock audio driver to no avail. I tried updating the
    laptop BIOS and drivers and saw no change. I have also verified that the dock firmware is up-to-date.

    Anyone else seeing this? Any solutions?

    I am running the 64-bit Intel version of Windows 10 20H2 Enterprise.
     
    Hunter French, Apr 10, 2021
    #2
  3. A-V Carl Win User
    HP ENVY audio

    Any answers yet on no audio from speakers, jacks and internal microphone??? I have the HP ENVY 17t-3200 CTO the only way I can get audio in or out is with a USB to 3.5mm jack device. This problem started after the July 2016 win-10 update. I have tried
    all listed fixes nothing worked. Seem like thousands of people out there have some variation of of this problem.
     
    A-V Carl, Apr 10, 2021
    #3
  4. Yaqub K Win User

    Loss of audio on HP Envy after updating to 20H2

    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi,

    Thank you for posting on Microsoft Communities.

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.
     
    Yaqub K, Apr 10, 2021
    #4
Thema:

Loss of audio on HP Envy after updating to 20H2

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