Windows 10: Loss of audio when using 3D effects in Pictures app

Discus and support Loss of audio when using 3D effects in Pictures app in Windows 10 Software and Apps to solve the problem; When I download a picture on which I have put 3D effects, the audio that goes with it will not play - the visual plays ok but the picture is silent.... Discussion in 'Windows 10 Software and Apps' started by ChrisPduck, Sep 22, 2018.

  1. Loss of audio when using 3D effects in Pictures app


    When I download a picture on which I have put 3D effects, the audio that goes with it will not play - the visual plays ok but the picture is silent. It works when I edit it and play it back but not once it's downloaded to my PC. It used to work and I have made many 3D pics but suddenly the audio stopped working. I've tried every fix - resetting the app/resetting Store/troubleshooting Store - even all the fixes that I was advised to do by a Chat advisor. When I troubleshoot, all i get is 'Problem with generic audio driver' so I reinstalled my drivers but to no avail. Help - I'm at my wits end! This is ruining something that I used to love doing and there's not much point in having the effects if you can't hear the sounds that go with them.

    :)
     
    ChrisPduck, Sep 22, 2018
    #1

  2. picture slideshow with effect and music

    Hi. Please someone suggest me an app for Picture slideshow with music and effects.
     
    AjayRanjay, Sep 22, 2018
    #2
  3. NateSug Win User
    Photo Effects Editor

    Hello, I recently had an issue with the 3D Effects Editor where once I add a 3D effect, the audio for the effects doesn't save. So, I pull up the Photos app, click on a video, then click "Add a 3D Effect", then enter the effects editor and I start adding
    effects. Then, once I finalize the video, all of the effects have no audio, and I made sure the volume for the effects was turned on. I tried resetting and repairing the app, running diagnostics, checking for updates, its still having issues. Does anyone know
    how to fix this?
     
    NateSug, Sep 22, 2018
    #3
  4. Loss of audio when using 3D effects in Pictures app

    Recent app "Paint 3D" - how to get the job done?

    If the troubleshooting steps provided above didn't work to your Windows 10, we suggest that you uninstall and reinstall Paint 3D. You can follow the steps below:

    • Open the Settings app.
    • Click the System icon.
    • Click Apps & features.
    • Look for the entry named Paint 3D and then click it to see the Uninstall button.
    • Click the Uninstall button and then click Uninstall again when you see the confirmation dialog to completely remove Paint 3D from your Windows 10 installation.

    We also suggest that you create a new profile in Windows 10 to verify if this is an issue with your Windows profile, you can follow the steps provided in this

    article
    .

    Let us know the result if you need further assistance.
     
    Anthony Gal, Sep 22, 2018
    #4
Thema:

Loss of audio when using 3D effects in Pictures app

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