Windows 10: loss of control of curser

Having control issues due to a small target which is control my curser, The target is only located on the left margin. When laptop curser is move to select topic in the field. it is drawn to the left margin.

:)

 

Curser lost control

Hello,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience with accessing the device after installing Windows 10.

I would like to inform that, these issues are due to un-updated drivers on Windows 10.

I suggest you to follow the below troubleshooting steps by connecting an external mouse and check if it works fine.

If the external mouse is working fine then follow the below:

Method 1:

Step 1:

• 
  Press Windows + X keys from the keyboard and click on
  Control Panel.
  
• 
  Click on Mouse.
  
• 
  On the Device Settings tab of the
  Mouse Properties screen, click the Disable button to turn off the Touchpad.
  
• 
  Restart the system and after restart enable it.
  

Step 2: Uninstall Mouse driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver and click on
  Uninstall.

Step 3: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver
  and click on Update driver software

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Method 2: I suggest you to disable automatic restart on system failure. This prevents Windows from automatically restarting if an error causes Windows to fail. Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced tab.
  
• 
  Under the Startup and Recovery, select
  Settings.
  
• 
  Uncheck the option Automatic Restart under
  System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Jumping Curser and screen

Hi Bonnie,

Sorry for the inconvenience caused to you. I suggest you to follow the below steps and check if it helps.

Method 1: Run the Hardware and devices troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

To fix the issue with cursor, try the following method.

Method 2: I would suggest you to uninstall and reinstall the mouse driver from device manager and check.

• Press Windows and X keys together
• Click on Device Manager.
  
• Select Mice and other pointing devices from the list.
• Uninstall by right clicking on the driver.
• Restart the system, the driver will be automatically installed.
  

Hope this helps. Keep us updated with the status of the issue to continue assisting you further.

Thank you.

 

curser and default

Dear Sheila,

Sorry for the inconvenience caused. Couple of questions before we proceed.

• Which windows are you using?
• When was the last time this was working good?
• Does this happen all time when system restarts?