Windows 10: Loss of data with Windows Live Mail

Discus and support Loss of data with Windows Live Mail in Windows 10 Installation and Upgrade to solve the problem; Recently, there was a power outage and after startup, Windows Live Mail did not have any emails and the contact list was lost. I have found the emails... Discussion in 'Windows 10 Installation and Upgrade' started by deanhc, Sep 6, 2018.

  1. deanhc Win User

    Loss of data with Windows Live Mail


    Recently, there was a power outage and after startup, Windows Live Mail did not have any emails and the contact list was lost. I have found the emails in one of the Storage Folders and I assume I can just move them back into the main mail folder (all folders in C:/Users/"me"/Appdata/Local/Microsoft/Windows Live Mail).


    But I haven't been able to find anything that looks like a Contact file in that folder. Any ideas where it might be or how I can recover it?


    I'm using Windows 10 and WLM Version 2012 (Build 16.4.3528.0331). The emails are in POP accounts and the ones still on the server were brought back into WLM.

    :)
     
    deanhc, Sep 6, 2018
    #1

  2. Windows Live Mail Calendar

    Hi,

    I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

    I would like to know a few information:


    • Which version of Windows Essentials have you installed on your PC?

    • Which Email domain did you configure with Windows Live Mail?

    I would also suggest you to follow the steps mentioned below:

    Method 1:

    Repair Windows Live Mail

    Refer to the steps mentioned below:


    • Press Windows Key + R

    • Type appwiz.cpl

    • Right click Windows Live Essentials

    • Click Uninstall/Change

    • Click Repair all Windows Live Programs
    If the issue still persists, proceed to Method 2.

    Method 2:

    Remove and Reinstall Windows Live Mail referring to the link mentioned below:

    https://support.microsoft.com/en-us/kb/938275

    Hope this information helps.

    Please get back to us with an update on the issue, we will be happy to help
     
    Ankit Rajput, Sep 6, 2018
    #2
  3. Windows 10 Live Mail

    Hello Brian,

    Thank you for your interest in Windows 10.

    As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
    It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

    I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

    What do I do if I can't download my attachments in Windows Live Mail?

    If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

    We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

    link
    for steps on how to backup your files.


    Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

    • Press Windows key + X, select Control Panel from the list.
    • Click on Programs, then Uninstall a program.
    • Look for Windows Essentials.
    • Right click on Windows Essentials and click on Uninstall/Change.

      A window will pop up asking to either remove or repair Windows Essentials.
    • Choose Repair all Windows Essentials program.

    If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

    link
    where you can download a fresh copy of Windows Live Mail.

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



    Regards,
     
    Ramesh.Kumar, Sep 6, 2018
    #3
  4. Loss of data with Windows Live Mail

    Windows LIve Mail

    Hi,

    Thank you for posting in Microsoft Community.

    It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:


      • Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?

      • If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)

    I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



    1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



    2. Press Windows+ X and select command prompt(Admin).

    3. Copy the following (press Ctrl+C):



    esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



    Note: the "" are necessary



    4. Right click in the command prompt Window, and select Paste, so you now see the following:



    C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



    5. Press enter. esentutl will now defragment the Live Mail database file



    6. Once done, you can close the command prompt, and restart the PC again



    If the issue persists, please notify us.



    Thanks.
     
    Anil Madishetty, Sep 6, 2018
    #4
Thema:

Loss of data with Windows Live Mail

Loading...
  1. Loss of data with Windows Live Mail - Similar Threads - Loss data Live

  2. Loss of Data

    in Windows 10 Installation and Upgrade
    Loss of Data: If i Update my current windows 10 version to new windows version 20H2 will my data be lost https://answers.microsoft.com/en-us/windows/forum/all/loss-of-data/69299b8c-3296-4dda-b95f-0057c0634952
  3. Data loss

    in Windows 10 Network and Sharing
    Data loss: I lost all of my data, but got some of the 20161 changes. My Metro apps have been wiped, and I can not sign in to edge. What happened, and how can I regain my data? On top of that, when I tried logging in first try, it said User Profile Service could not be loaded!...
  4. Loss of Data

    in Windows 10 Customization
    Loss of Data: I have been using a Windows 10 laptop. Everytime i turn my laptop On, i am losing all the data in all drives other than OSC. Also, it takes a lot of time to load displaying "Preparing Windows" text while loading. Please help me with the problem....
  5. Data loss

    in Windows 10 BSOD Crashes and Debugging
    Data loss: My pc keeps losing it data and i dont know why do you think i need a new hard drive? https://answers.microsoft.com/en-us/windows/forum/all/data-loss/30dd6610-a132-4f58-981e-760aa20451ef
  6. Data loss

    in Windows 10 Network and Sharing
    Data loss: I really need help my pc keeps loosing all of its data and i have to reinstall windows again and again and i don’t know the problem this is the 5th time its happened it only happens when i restart my pc its not every time only some times...
  7. Transfer data from Windows Live Mail to Outlook

    in Windows 10 Network and Sharing
    Transfer data from Windows Live Mail to Outlook: I just installed Office 2019 which includes Outlook. I was previously using Windows Live Mail for my emails. How do I transfer emails, folders, contacts and calendar information from Live Mail to Outlook?...
  8. unexpected data loss

    in Windows 10 BSOD Crashes and Debugging
    unexpected data loss: Hello, I have huge issue. I lost a large amount of data files and most of my apps like the calculator, calendar, camera, even Microsoft store do not respond, they just flash when i click on them. I do not know how this happened, and I do not know how to fix it. This...
  9. DATA LOSS

    in Windows 10 Installation and Upgrade
    DATA LOSS: Recently upgraded to windows 10 (1903) resulting in data loss. Very disappointed. Please Help! https://answers.microsoft.com/en-us/windows/forum/all/data-loss/3e3ffb85-4b7f-4b4f-99aa-0a524f59d751
  10. Finding "Live Mail" email data files.

    in Browsers and Email
    Finding "Live Mail" email data files.: I need to reinstall Windows 10 on a duel booting computer, on separate drives and whilst I can transfer most of the personal data off the Win 10 drive to a new temp folder on the other drive and then back later to a newly installed clean version of Win 10 on the original...