Windows 10: Loss of Excel, Word and email

Discus and support Loss of Excel, Word and email in Windows 10 BSOD Crashes and Debugging to solve the problem; Yesterday morning everything came up okay and I was working on a Word document when it went away and the message was that there was no internet. When... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DeloresShelton, Dec 5, 2019.

  1. Loss of Excel, Word and email


    Yesterday morning everything came up okay and I was working on a Word document when it went away and the message was that there was no internet. When I brought the computer up again and again and again, I have been unable to access any of the information I have stored on Word and excel and unable to accept my gmail account. However, there suddenly is a icon for Office. Help! I also needed to set up Google Chrome again. I will need the Excel information to do my taxes so it is important that the you correct this problem ASAP.

    :)
     
    DeloresShelton, Dec 5, 2019
    #1

  2. Cannot open WORD of EXCEL email attachments

    • Since switch to Windows 10 from 7 I have not been able to open Word or Excel docs that are attached to emails.
    • I get 'This file is corrupt and cannot be opened' or Word experienced an error trying to open this file'
    • I cannot save these files although jpeg files can be opened
    • I use Windows Live Mail, NHSmail (a secure NHS system) and also TalkTalk webmail for an old Tiscali address
    • I have tried DCOMCNFG procedure but this does not change any settings as they are already in the recommended setting
    • If I attach a document (Word or Excel) to my own email and then try to open the document (from the e-mail) before sending it the computer comes up with the error statements in 2 above
    • The only way around this is if I forward a received email (with attachment) to a friend who then opens the attachment and saves it to memory stick. If I then plug the stick into my computer I can open the document and save it to my computer.
    • Please help, I've already wasted a day!
     
    ChrisGosling, Dec 5, 2019
    #2
  3. fopetesl Win User
    Excel will not use Thunderbird to email spreadsheet on Windows 10 Pro

    I was trying to keep it simple, she's not the sharpest knife in the drawer but kind natured.
    If i could emulate what I can do thenwhen she gets twined up I can talk her step by step.

    if we can't sort why Win 10 Excel won't see T-B as the main email client then we'll just have to go with your suggestion.

    I should have said Win 10 pro 64 bit?
     
    fopetesl, Dec 5, 2019
    #3
  4. Loss of Excel, Word and email

    I am trying to email a word document to myself.

    I would suggest you cancel everything open and start fresh using just these steps:

    • Open your Mail app or website
    • Click the New button and write a new email message with your address in the To line
    • Click the Attachment paperclip button and select your Word file to attach
    • Click Send
     
    Shawn 'Cmdr' Keene [MVP], Dec 5, 2019
    #4
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Loss of Excel, Word and email

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