Windows 10: Loss of internet connection

Discus and support Loss of internet connection in Windows 10 Network and Sharing to solve the problem; Have an intermittent problem whereby PC loses internet connectivity. Normally it thinks the connection is still up but no browser tried Firefox,... Discussion in 'Windows 10 Network and Sharing' started by RobNock, May 8, 2021.

  1. RobNock Win User

    Loss of internet connection


    Have an intermittent problem whereby PC loses internet connectivity. Normally it thinks the connection is still up but no browser tried Firefox, Chrome and Edge nor Outlook can connect. Normally I can only resolve by disabling the adapter and then, after short pause of c10seconds, reenabling it. This does not always work. Sometimes PC knows that connection has dropped but not normally. Sometimes I can ping IP address, sometimes IP and domain name and sometimes neither. Sometimes I have to reset router and sometimes restart PC.Have Bitdefender To

    :)
     
    RobNock, May 8, 2021
    #1
  2. AndreePin Win User

    loss of internet connection

    Hi Lawrence,

    Since you are still experiening internet connection issue, what we can suggest is for you to try and have the Internet Connections troubleshooter. Kindly try the steps below:


    • Right click the
      Start
      menu and select Control Panel.

    • Change the
      View by: Categoryinto
      Large icons.

    • Select and click
      Troubleshooting.

    • Click
      Network and Internet.

    • Click
      Internet Connections.

    • Follow the on screen instructions and wait for the troubleshooting to complete.

    • After troubleshooting is completed, check the status of the troubleshooter shown on the window.
    Let us know how it goes.
     
    AndreePin, May 8, 2021
    #2
  3. Loss of Internet connection due to Flight mode on desktop with no WiFi

    Hello,

    For us to better assist you, we'd like to know following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your device?
    • What troubleshooting steps have you done so far?
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the suggested workarounds on this article
    to resolve network connection issues on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, May 8, 2021
    #3
  4. Loss of internet connection

    LOSS OF INTERNET CONNECTION

    Hi Lionel,

    Thank you for posting your query in Microsoft Community.

    I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

    I suggest that you perform the methods below and check if issue persist:

    Method 1: Network troubleshooting

        • On the search bar type “Troubleshooting”
        • Click on “Network and Internet”
        • Click on “Network Adapter” and run the troubleshooter.
    Method 2: You can refer the steps from the article below and check if that helps you to resolve the issue

    http://windows.microsoft.com/en-us/...2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    (Applies to Windows 10)

    Also refer the link below and check if it helps:

    Why can't I get online?

    Windows help & learning - Microsoft Support

    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Nachappa C K, May 8, 2021
    #4
Thema:

Loss of internet connection

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