Windows 10: Lost DVD APP

My dvd app which I purchased for £12.49 has disappeared in my latest windows upgrade?

:)

 

Lost DVD Drive after Windows 10 upgrade

Hi Art,

Tell us more what's going on, please answer these questions:

• What is the make and model of your computer?
• What troubleshooting steps have you done so far?
• Did you make any hardware changes on your computer before this issue happened?
• Have you checked if the DVD Drive is showing up in Device Manager?

We highly suggest that you follow the
steps provided by Ivan Gospodinov that relates to this issue.

In addition, you may also follow this
link for additional steps provided by Auggy.

Keep us posted.

Thank you.

 

I lost the Windows DVD Player app after I Reset this PC in Windows 10

Hi,

Thank you for responding.

Do let us know the following to assist you better with this issue:

• From where are you trying to re-install the Windows DVD player app?
• Have you tried to install the KB update for DVD player app?

I would like to inform that if you perform Reset on your PC, it:

• 
  Reinstalls Windows 10 and keeps your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

Hence, you will have to install all the updates and apps.

Step 1: I suggest you to install the KB3081704 update for DVD player app if not yet tried and check
if it helps.

For more information refer to: Windows DVD Player


Step 2: Also, I suggest you to install all the pending updates after upgrade to Windows 10.

1. Connect to the internet.

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Lost DVD/CD drive in Windows 10.

Hi Lawrence,



Thank you for posting on Microsoft Community. We will assist you in resolving your issue.



Step 1: I suggest you to run the
Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: If the issue persist, I suggest you to uninstall the
DVD/CD drivers from the device manager by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type device manager and select the top most search result.
• Expand DVD/CD ROM drives, right click on the driver and select
  Uninstall option.
• Restart the PC for the Windows to install the DVD/Cd drivers automatically and check if the changes are effective.

Get back to us if you are facing further issues, we will be happy to assist.



Thank you.