Windows 10: Lost Files in my user account

Discus and support Lost Files in my user account in Windows 10 Network and Sharing to solve the problem; Hi Microsoft, Yesterday, I changed my user account from microsoft user account to a local account and all my important files were gone. I already... Discussion in 'Windows 10 Network and Sharing' started by r0b3rt23, May 10, 2021.

  1. r0b3rt23 Win User

    Lost Files in my user account


    Hi Microsoft, Yesterday, I changed my user account from microsoft user account to a local account and all my important files were gone. I already checked the drive C:\Users\filename the folder was there and some files but all of my import files were gone. Is there another way to retrieve the files? I already did a system restore but it didn't work. Thank you in advance for your help. many thanks,Robert

    :)
     
    r0b3rt23, May 10, 2021
    #1

  2. Lost User Account

    After upgrading from Window 7 to 10, I lost my wife's User Account got messed up, using my email address and login password, with no ability to change them. I received the reply below, but still have problems:

    I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



    I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



    I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



    Step 1: Creating a new user account

    • Type cmd in the Search bar form the desktop.
    • Now, Right-click on cmd.exe from the result and select Run As Administrator.
    • User Account Control or UAC dialog box will appear, click on Yes.
    • Type net user username password /add

      [Replace ‘username’ and ‘password’ with your desired username and password]


    Step 2. Copying old files to newly created User Profile

    • Go to C:\Users\(Your-Corrupted-
    • Copy all files except three files:

    • NtUser.dat

    • NtUser.ini

    • NtUser.log
    3. Go to C:\Users\(New-User-Profile-

    4. Paste all those copied files here.

    I tried to create a new user account as in Step 1, but when I put in the command as written above, I kept getting messages about correct syntax for the command. No matter what I tried, it wouldn't work. I
    then tried to set up a new account using the Settings/Accounts/"Add someone else to this PC" menu. I set up the account, but no folder was created under C:\Users\. I tried adding a folder using the new accounts user name and transferred the files from the
    other account. When I tried to log in, I received the same error message. I am at a loss as to how to get back the user account with the correct username, email address, and password. HELP!!!
     
    LouisHafken, May 10, 2021
    #2
  3. Lost User Account

    Hi Louis,



    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



    I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



    I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



    I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



    Step 1: Creating a new user account

    • Type cmd in the Search bar form the desktop.
    • Now, Right-click on cmd.exe from the result and select Run As Administrator.
    • User Account Control or UAC dialog box will appear, click on Yes.
    • Type net user username password /add

      [Replace ‘username’ and ‘password’ with your desired username and password]


    Step 2. Copying old files to newly created User Profile

    • Go to C:\Users\(Your-Corrupted-Profile-Name)\ (L: file:///C:/Users/(Your-Corrupted-Profile-Name)/)
    • Copy all files except three files:

    • NtUser.dat

    • NtUser.ini

    • NtUser.log
    3. Go to C:\Users\(New-User-Profile-name)\ (L: file:///C:/Users/(New-User-Profile-name)/)

    4. Paste all those copied files here.

    Hope it helps. Kindly update the status of the issue, we will be happy to help you.
     
    Deepika Gowda, May 10, 2021
    #3
  4. Lost Files in my user account

    Issues with the lost files in the account in Windows 10

    Hi,

    I realize the inconvenience caused to you regarding the lost files in the account. I will certainly assist you.

    Please answer the below questions to assist you better.

    1. When you say “main one” is it local account or Microsoft account?

    2. Did you make any changes in the account settings?

    I suggest you to login to the account where the files are missing and then follow the below steps.

    • Open the Run by Windows+ R and then Enter.
    • Press . ( the full stop button in the keyboard) and then Enter.
    • Check whether you could see the user profile files.
    Reply us with more information to assist you better.
     
    Anup Karkal, May 10, 2021
    #4
Thema:

Lost Files in my user account

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