Windows 10: Lost game progress

Hi,

I downloaded March of Empires from the windows store some years ago and have been playing without trouble for years.

Last month i decided to link it to my android phone to allow me to play in more places.. Still all good ...

Two weeks ago my laptop died..... I got a new one downloaded MoE again , tried to link device back and was denied.

'This account has already been linked ' message.

Can anyone help or is it best to ask game makers hopeless

:)

 

restore game progress on candy crush saga

Hi,

For better assistance on recovering your lost game progress in Candy Crush, we would suggest that you contact the developer of the game.

 

Game progress lost.

Hello William,

Thank you for posting in Microsoft Community.

I understand the inconvenience you are facing in Windows. We will help you.

I suggest you to remove and re add the Microsoft account and check if the issue is resolved.

If the game data is synched with the account then it might load back the progress, it is not guaranteed that you may get it back.

Keep us posted to help you better.

 

game scores and game progress

Hello,

To assist you further I would like to ask if you are playing the game online or from desktop.



If the game is installed and you are playing from the desktop, the issue might be caused due to compatibility of the game with Windows 10. I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game from the game developers website and save it on your local disk.
• Right click on the setup file of the
  game and select “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.