Windows 10: lost keyboard after 2004 update

using on screen keyboard to type. dell g3 laptop


Uninstalled drivers for standard ps/2 keyword and hid keyboard drivers


any help greatly appreciated mouse and TouchPad working fine

:)

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

Keyboard not working after Windows 10 Update

Hi,

Have you tried updating
your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:

• 
  On your search bar, type
  Troubleshooting.
  
• 
  Change the view to
  View all.
  
• 
  Choose
  Hardware and Devices
  and run the troubleshooter.
  

Let us know how it goes.

Regards.

 

Keyboard not working after Windows 10 Update

Have you tried updating the mouse and keyboard drivers? If not, we suggest you to do so. And if the updates are
already installed, kindly check if there is an exclamation mark in the Device Manager under the keyboard section. To check it, please follow these steps:

• 
  Go to
  Control Panel
  and open
  Device Manager.
  
• 
  Right-click
  on the
  Keyboard USB device.
  
• 
  If you see that there is a
  exclamation mark, please post a screenshot of the error message.
  

We'll be waiting for your response.

Regards.