Windows 10: Lost production key after hardware change

Hello.

So i recently bought and installed a new motherboard with cpu and rams. And were about to clean up my documents for a fresh install, when sudden my windows activation was "lost"?

My windows 10, was the "free" update from Microsoft, which was updated from my windows 7 back in 14 i think.
So i dont remember my login details, if those existed back then.
I can read the product key is connected to the hardware, so i think i ether can?;
1) buy a new product key on the internet
2) Reinstall my old setup, get the product key, and install my new
3) get some help from you guys.


Best regards

:)

 

Unable to activate Windows after hardware change

Hi,

Thank you for writing to Microsoft Community Forums.

Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
motherboard or hard drive, Windows won’t be able to recognize the license.

I suggest you to try the troubleshooting steps from the article
Reactivating Windows 10 after a hardware change and see if Windows gets activated.

If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
below:

1. Type Command prompt in the search bar, that is on the taskbar.
   
2. Right click on Command prompt icon and select Run as administrator.
   
3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
   
4. You will find the product key.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Lost of Product Key

I bought my Laptop in July 2015 with the Home and Student Microsoft Word. When I refreshed my computer I lost the Product key and I could not find the CD that contain the product key. What shall I do please suggest and help.

 

Windows 10 Product Key

Hi Oscar,

Since the laptop has no battery compartment wherein the product key is usually located, we recommend that you follow these steps to find your Windows product key:

• Press Windows + X and select Command Prompt (Admin).
• Enter this command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
  and hit Enter.

Also, if you're looking to reinstall Windows 10 after a hardware replacement, we recommend that you follow the steps provided in this

article.

Let us know if performing these steps resolved the issue.