Windows 10: lost scanner

Discus and support lost scanner in Windows 10 Drivers and Hardware to solve the problem; my HP 5520 printer lost its scan function under windows 10. I uninstalled the program and then reinstalled an up to date one, but the scan capacity was... Discussion in 'Windows 10 Drivers and Hardware' started by Jenutai, Dec 19, 2018.

  1. JENUTAI
    Jenutai Win User

    lost scanner


    my HP 5520 printer lost its scan function under windows 10. I uninstalled the program and then reinstalled an up to date one, but the scan capacity was lost

    :)
     
    Jenutai, Dec 19, 2018
    #1
  2. MONICA CAM
    Monica Cam Win User

    Microtek scanner on Win 10 Pro

    Hi Jean,

    To get better clarity on the issue, kindly answer the questions below:

    • Is the scanner detected under Devices?
    • Were you able to see the scanner on the Device Manager?
    • Have you installed the latest driver for the scanner?

    We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

    • On the Start menu, type Troubleshooting and hit enter.
    • Choose Hardware and Sound.
    • Select Hardware and Devices and run the troubleshooter.

    If issue persists, we suggest you contact the manufacturer to get better assistance.

    Do let us know if you need further assistance.
     
    Monica Cam, Dec 19, 2018
    #2
  3. BOBKN
    bobkn Win User
    bobkn, Dec 19, 2018
    #3
  4. IRISHLASS98
    Irishlass98 Win User

    lost scanner

    Scanner icon no longer on taskbar

    The scanner is not listed. Hopefully I can find my cd for the scanner installation (unless you have another suggestion).

    The other day Windows updated. Ever since then the computer looks weird. Also that's when the scanner icon must have gotten lost somehow.
     
    Irishlass98, Dec 19, 2018
    #4
Thema:

lost scanner

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