Windows 10: Lost settings and printer with windows 10 update

I recently responded to prompt to update Windows 10 and in doing so I have lost my ability to use my printer and settings.

I tried to restore to previous but the process would not complete.

Please help!

Thank you,

Andrea

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Windows 10 Sets Last Printer Used As Default Printer

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below steps to change the printer settings and check if it helps.

• In the search box, type as “settings”.
• Go to “settings” and select “devices”.
• Click on “printers and scanners” option on the left hand side.
• You will find all your printers listed on the screen, below that there is an option
  “Let Windows manage my default printer”.
• I suggest you to turn “OFF” the option “When turned on, the default printer is the last used printer”.
• Now check whether you can choose the other printers or not.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

how do i change disconnected setting to connected setting on my printer

Hi Robert,

I suggest you to run the Printer Troubleshooter and check if it helps.

• In Search window type Troubleshooting and click on it to open it.
• Click on Hardware and Sound.
• Then click on Printer to run the troubleshooter. Follow onscreen steps.

I suggest you to try the steps provided in the link below and check if it helps. It helps in checking settings, installing drivers and identifying and fixing the printer issues.

Fix printer problems: http://windows.microsoft.com/en-us/windows-10/fix-printer-problems


Hope this helps in resolving the issue with the Printer. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.