Windows 10: Lost Ultimate Word Games Score History

My experience scores in some MUWG's were > 160, and I was prompted to select from a local or online store of data.

I chose the recommended local and more recent store.

When this process ws completed all of my history and scores were reset.

I have lost several years of playing history.


That's a pretty poor behaviour from this application.

How do I get my playing history and score back?


I believe I was always logged in with my Xbox ID and Solitaire Collection did not have the same problem.


Help appreciated.

:)

 

MS Ultimate Word Games

Hi BertStock,

I appreciate you for bringing this up. If you're signed in to your Microsoft account when playing games on your computer, your scores will normally save to your account. Regarding your concern, have you checked if you're still signed in to your account on
the Microsoft Ultimate Word Games? If so, we need to address this to our Microsoft Casual Support team to investigate this issue under your account. With their help, they can be able to find a way to reinstate your scores in the game. You can reach them by
clicking the Ultimate Word Games under "Where can I find the Casual Games community?" on this
link.

Let us know if you need further assistance.

 

Microsoft Ultimate Word Games

Microsoft Ultimate Word Games will not load. I have tried ALL recommended solutions listed to no avail.

 

Ultimate Wordd Games, Jumble 47, bonus word

Hello,

Thank you for writing to community forums.

I completely understand the way you feel at the moment and also appreciate the steps you took before reaching out to us. As this is an in-game issue, I suggest you to contact
Microsoft ultimate word game support,
where we have support professionals, who are well equipped with the knowledge on issues with games to provide the solution.

Hope it helps

Sandeep Kumar M

Microsoft Community – Moderator