Windows 10: low battery keeps shutting down my computer. The problem is I don't have a battery.

I have Windows 10 Pro ver. 1909. IT is up to date. Low battery keeps shutting down my computer. The problem is I don't have a battery. The computer is a desktop on a UPS. I could understand if it was a laptop. It seems not to make any difference what I am doing or which app I am using. Is there any way to completely remove the battery part in the system.

:)

 

Low Battery Shutdown


Hello all
My problem is a weird one. I've set "low battery action: none" and "critical battery action: hibernate" on all my power plans. My laptop still sometimes shuts down after low battery notification. Also, hibernate takes a unusually long time. The problem can be that the laptop would not have enough battery left to hibernate, but because I knew that, I increased the low battery and critical battery thresholds. Still same problem occurs. Anyone knows a solution? Increasing the thresholds more?
Thanks in advance

 

low battery alarm

We suggest that you check if the low battery notification is turned
on. Kindly follow these steps:

• On the search box, type Power Options to see the laptop's power plans.
• Click on Change Plan Settings.
• Click on the Change Advanced Power Settings.
• Scroll down and look for Battery.
• Expand it see Low battery notification, turn it on for both
  On battery and Plugged in.

Let us know whenever you need further assistance.

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.