Windows 10: MacBook touchpad working issue

After installing Windows 10 in Macbook Air my touchpad is not working fine in windows i am unable to use tap to click i have to press my touchpad and i am unable to scroll with 2 fingers how to solve this issue

:)

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

touchpad gestures two finger scroll not working Asus 501

Hi there,

1. Go to N501VW | ASUS Global Downloads
2. Download the latest ATK - ATKPackage driver
3. Download the latest TouchPad - ASUS Smart Gesture (Touchpad Driver)
4. Uninstall both the Touchpad driver and the Asus ATK package driver.
5. Reboot
6. First install ATKPackage driver (IMPORTANT to do this FIRST)
7. Reboot
8. Then install the TouchPad driver (may need to reboot)
9. Test if all is working as it should

I had this same issue with my Asus UX305 when I upgraded to Windows version 1803 and doing the above steps solved the issue for me.

 

Touchpad not working correctly!

Hi Moosa,

To better assist you with your concern, we would like to know more information:

• Have you tried to restart your computer?

If yes, and the issue still persists, we suggest that you use a mouse to troubleshoot the touchpad then follow these steps:

• Click the Start Menu.
• Type Control Panel.
• Choose Hardware and Sound to the options listed.
• Choose Devices and Printers.
• Choose the driver for your touchpad.
• Right click then select Troubleshoot.

Let us know how it goes.

Thanks.