Windows 10: Machine goes to sleep, can't wake it

I have Windows 10 installed and after I leave it for a while, it goes to sleep. A large percentage of the time (though not always) I am not able to wake it.

I've gone through power management and told it NOT to turn off display and NOT to put the computer to sleep.

Still, it does, and can't be woken.





Why is it still sleeping even though I told it never to do so?

:)

 

Transition from sleep to hibernate fails

I have a problem with my laptop not hibernating from sleep following the creators edition update.

Before the update I had my machine set to sleep after 20 minutes and hibernate after 30 minutes

For my usage this worked perfectly, if I didn't wake the machine up from sleep then

I would probably not be back for some time so would hibernate to save power.

Following the creators update my laptop would sleep fine but when it wakes to hibernate it fails and

goes back to sleep. This repeats for ever until I wake the machine.

If I manually hibernate the laptop it works fine.

I have tracked the problem down to a wake timer being set for a backup to a server running Windows Home Server 2011.

This wake timer prevents hibernating from sleep even if the wake timer is set for many hours in the future.

If I disable the task that sets this wake timer the sleep then hibernate operation works as it used to but

of course the backup never runs.

If I change the power option for wake timers to important events only the laptop works as it used to but it does not wake up

to carry out the backup.

I have carried out a number of tests and have discovered that any wake timer that is timed within 24 hours of the

attempt to go from sleep to hibernate will cause the transition to fail.

Could someone please test this as I can't believe this is how Microsoft designed it!!

 

Pressing enter no longer wakes computer from sleep mode

Problem just started a few weeks ago. Computer will wake itself, for a few seconds, after being in sleep mode for only a few minutes, Then it goes back to sleep. However, pressing enter after that point no longer wakes machine. I need to use power button.

 

The same thing happens to my machine, no matter the sleep settings. It just stops responding and has a black screen after it goes idle for a while. I heard this is a known issue but I haven't seen anything like a solution.

 

This is most likely a driver issue, actually. Make sure you have installed all windows updates, and all driver updates from your computer/motherboard manufacturer.

 

I have the most up-to-date drivers available from AMD (for graphics card) and HP. My HP motherboard FOXCONN 2A92 was built for HP by Foxconn and there hasn't been a driver update for that in a long time. :-(
Maybe it's just a lost cause?

 

If there hasn't been a recent driver update for that model, then you can rest assured that it is the cause. Your computer, in that case, will work best with the last OS it had the drivers for. Obviously you can keep Windows 10, but you may encounter small problems, such as this one. I don't know of any work-arounds. I myself had this very problem with Windows 8.1, but once I upgraded to 10 (with drivers), it went away. That's what I call ironic.

 

Mine too is an older MB with no driver updates in ages.

The question still remains, though, why it even goes to sleep. It's been told NOT to. So why would Windows ignore that setting? This doesn't seem like a BIOS issue as much as a Windows issue.

 

Oh, sorry, must have missed that.

Only thing I can think of is your settings in Power Options. Try selecting the High Performance plan, select its Change plan settings, and click Restore default settings

 

I'll try that. This is driving me *Mad

 

If that doesn't work, make sure the computer is actually going into sleep, and not doing something else (like crashing, etc.).

 

No joy on changing to High Performance.

Not sure how to tell what/why I have a black screen with the monitor's showing they are in power saving mode (i.e. the indicator light on the monitor is amber rather than the usual blue). Any suggestions?

 

I would guess that your computer is crashing. The monitor only tells you when the monitor is asleep, you'd have to look to your computer to see what the computer is doing, though it likely has no blinking light. So going with my gut, I would suggest you follow these directions and post to the BSOD forum: BSOD - Posting Instructions - Windows 10 Forums

So before uploading those files, some things you might try to take care of are updating both Windows and all drivers via your computer's manufacturer website. They will have a list of things to install. If you need help figuring out just what, I can help with that.

Additionally, use your antivirus program (sometimes just Windows Defender which comes with it) to scan for any malware. Then upload those files that the link I provided above are referring to.

 

Thanks for the info. I downloaded and installed a program that fires off key strokes every 60 seconds to keep the computer from sleeping at all. If that works, I figure that is as good a solution as I can manage.

 

Hi, 'Don't sleep' (freeware) may be a nicer option to tide you over (freeware, easy to find).
Some people find they need to install an older driver - e.g. that worked on a previous version of Windows. E.g. their graphics driver. There are many reports of issues such as this - there is another long thread on this forum:
Unable to come out of Sleep mode - Windows 10 Forums

- and quite a few more - you may find something to help.