Windows 10: Machine Keeps Bluescreening - Running out of troubleshooting Ideas

Discus and support Machine Keeps Bluescreening - Running out of troubleshooting Ideas in Windows 10 BSOD Crashes and Debugging to solve the problem; We have a laptop that has been bluescreening for about a month now. Windows is completely updated / Firmware is updated / Nvidia GPU drivers are fully... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by William Lampert, Jul 22, 2019.

  1. WILLIAM LAMPERT
    William Lampert Win User

    Machine Keeps Bluescreening - Running out of troubleshooting Ideas


    We have a laptop that has been bluescreening for about a month now. Windows is completely updated / Firmware is updated / Nvidia GPU drivers are fully updated. The reliability history has been showing the bluescreens with different information. I've attached all the screenshots, information and minidump files. I'm almost wondering if its the APC the docking station is plugged into??? idk anymore at this point. I'm ready to wipe it but it just doesn't make sense.


    Machine Specs:

    Surface Book 2

    i7 CPU

    NVidia 1060 GPU

    16BG Memory

    Windows 10 Pro

    Screenshots/Files: OneDrive Link

    Any help would be appreciated.

    :)
     
    William Lampert, Jul 22, 2019
    #1
  2. AMERICANPHARAOH
    AmericanPharaoh Win User

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jul 22, 2019
    #2
  3. RICH1468
    Rich1468 Win User
    We have machines in multiple offices bluescreening

    Hi, we have multiple machines that have bluescreen issues. They only happen in certain offices but not in ours. And the weird thing is, when these users visit our office, they stop having bluescreens. Once they go back, it starts bluescreening again. The
    only thing different is the network. The hardware they are using, the OS version, and everything else is the same. I have no idea what the problem could be.

    We tried updating the firmware, drivers, disabling bitlocker, re-imaging the machine, and removing security patches. Nothing works and they all still bluescreen.

    I have a dump file and i have no idea what it means. Where can I post it?
     
    Rich1468, Jul 22, 2019
    #3
  4. SEAFROG
    Seafrog Win User

    Machine Keeps Bluescreening - Running out of troubleshooting Ideas

    Workgroup Windows 10 and XP machines no longer see each other


    My 4 machine workgroup network, 2 XP and 2 Win 10 machines, was functioning fairly well until the recent "Creator" upgrade. Now the XP machines can no longer see the 10 machines and the 10 machines can't see the XP machines. The machines of the other OS are not listed. Would like to get the workgroup functional again. Have done multiple reboots and have run the suggested troubleshooters with no results. Have any ideas?
     
    Seafrog, Jul 22, 2019
    #4
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Machine Keeps Bluescreening - Running out of troubleshooting Ideas

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