Windows 10: MACHINE_CHECK_EXCEPTION BSOD . hal.dll 499f1 .

Discus and support MACHINE_CHECK_EXCEPTION BSOD . hal.dll 499f1 . in Windows 10 BSOD Crashes and Debugging to solve the problem; I Build my new PC in 12.2019 and since that i got BSOD not related to anything . please if you can check my mini dump files : Mini Dump filesmaybe... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dariusz.dundee, Feb 6, 2020.

  1. MACHINE_CHECK_EXCEPTION BSOD . hal.dll 499f1 .

    I Build my new PC in 12.2019 and since that i got BSOD not related to anything . please if you can check my mini dump files : Mini Dump filesmaybe there are some fixes

    I tried stress test my components and all passes and BSOD appear randomly when playing games or just browsing websites. Please help Because I'm testing it from past 2 months and no results, I'm considering that is its faulty hardware

    My specs :

    CPU: I5-9600K CPU @ 3.70 GHz

    GPU: Gigabyte RTX 2070 super Gaming Oc

    Motherboard: Asus Rog Strix Z390-E gaming

    RAM : Corsair Venegance LPX DDR4 3200 MHz 2x 8GB

    PSU : Thermal Take Smart SE 730 W

    Im Using two monitors

    OS : Windows 10 Pro

    Antivirus Protection : BitDefender.

    I updated my Bios to newest version and same for all motherboard drivers, checked memory by memtest86 all Pass, but I still tried to divide my Ram and pluged each one in different slot and still same BSOD comes up. I was doing research and I done bunch off suggested fixes but nothing fixed my problem. And now I'm giving up with ideas how to make my PC stable. Thanks in advance

    I used bluescreenview to see the details of the BSOD:

    MACHINE_CHECK_EXCEPTION BSOD . hal.dll 499f1 . edb212c6-fe4d-4081-9cdd-332cb824305f?upload=true.png

    Dump FileCrash TimeBug Check StringBug Check CodeParameter 1Parameter 2Parameter 3Parameter 4Caused By DriverCaused By AddressFile DescriptionProduct NameCompanyFile VersionProcessorCrash AddressStack Address 1Stack Address 2Stack Address 3Computer NameFull PathProcessors CountMajor VersionMinor VersionDump File SizeDump File Time
    020520-9656-01.dmp05/02/2020 12:41:08MACHINE_CHECK_EXCEPTION0x0000009c00000000`00000000fffff806`71428b3000000000`0000000000000000`00000000hal.dllhal.dll+499f1 x64ntoskrnl.exe+1c14e0 C:\Windows\Minidump\020520-9656-01.dmp61518362499,14005/02/2020 12:42:14
    020520-9546-01.dmp05/02/2020 11:13:40MACHINE_CHECK_EXCEPTION0x0000009c00000000`00000000ffffd600`06a0ccf000000000`0000000000000000`00000000hal.dllhal.dll+499f1 x64ntoskrnl.exe+1c14e0 C:\Windows\Minidump\020520-9546-01.dmp61518362541,45205/02/2020 11:16:55
    020420-9593-01.dmp04/02/2020 23:38:20MACHINE_CHECK_EXCEPTION0x0000009c00000000`00000000fffff804`6e824b3000000000`0000000000000000`00000000hal.dllhal.dll+499f1 x64ntoskrnl.exe+1c14e0 C:\Windows\Minidump\020420-9593-01.dmp61518362494,70004/02/2020 23:46:02
    020420-10640-01.dmp04/02/2020 21:13:10MACHINE_CHECK_EXCEPTION0x0000009c00000000`00000000fffff805`7e224b3000000000`0000000000000000`00000000hal.dllhal.dll+499f1 x64ntoskrnl.exe+1c14e0 C:\Windows\Minidump\020420-10640-01.dmp61518362495,48404/02/2020 21:17:47
    020420-9437-01.dmp04/02/2020 20:57:40 0x0000012400000000`00000000ffffa783`f6f9202800000000`b200000000000000`00030005hal.dllhal.dll+47fe8 x64ntoskrnl.exe+1c14e0 C:\Windows\Minidump\020420-9437-01.dmp61518362510,42004/02/2020 20:58:22

    Dariusz.dundee, Feb 6, 2020
  2. TSX420J Win User
    TSX420J, Feb 6, 2020

    Hi Danicela,

    Thank you for posting in Microsoft Community. I understand that you are getting the error MACHINE_CHECK_EXCEPTION BSODS be rest assured, we are happy to help you.

    Appreciate you for trying to fix the issue by yourself.

    There area lot of CPU functions that are disabled in safe mode ( You may use your favorite search engine and perform a search). Let's follow the steps below and try resolving the issue.

    First run the hardware and device troubleshooter and check.

    • Type troubleshooting in the search bar.

    • Click view all in the left panel.

    • Select ‘Hardware and devices' and follow the on-screen instructions.
    I suggest you to contact your manufacturer and update the BIOS. Machine Check Exception is related to the BIOS. After BIOS is updated, it should be fine.

    Hope this post helps. Get back to us for further queries. We are happy to help!
    Joy Kemprai, Feb 6, 2020
  4. MACHINE_CHECK_EXCEPTION BSOD . hal.dll 499f1 .



    Ever since I built my new gaming pc I've been getting MACHINE_CHECK_EXCEPTION bsods when playing intensive games. My GPU is not overclocked and the CPU only maxes at 60 C under full load.

    I used bluescreenview to see the details of the BSOD:


    Bug Check Code: 0x0000009c

    Parameter 1: 00000000`00000000

    Parameter 2: ffffba81`1a793cd0

    Parameter 3: 00000000`00000000

    Parameter 4: 00000000`00000000

    Caused By Driver: hal.dll

    Caused By Address: hal.dll+499f1

    Crash Address: ntoskrnl.exe+1c14e0

    Things I Have Tried:

    - Reseating CPU

    - Reseating Memory

    - Reseating GPU

    - Reinstall GPU Drivers

    PC Specs:

    i5-9400F CPU @2.90GHZ

    Gigabyte RX570 4GB rev 2.0

    Gigabyte H310M H 2.0 Motherboard

    2x4GB Team Elite RAM (2400MHZ)

    Coolermaster MWE 550W v2 PSU

    If any other info is needed please let me know!

    Update: Minidumps Link:
    PUFFBALL101961, Feb 6, 2020


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