Windows 10: MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly

Discus and support MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've been troubleshooting trying to find the problem for ages, so I am seeking some more competent help. The stop core occurs randomly where... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nyx, Oct 17, 2017.

  1. NYX
    Nyx Win User

    MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly


    Hello,
    I've been troubleshooting trying to find the problem for ages, so I am seeking some more competent help. The stop core occurs randomly where for the most part it is when I browse and scroll with some media open (Youtube, banner adds). The issue is not related with games or any other GPU heavy applications. usually happens when I open a minimized browser, where Chrome triggers it the most. 5-10 minutes tops, after I open it and browse in multiple tabs. If I use Opera or Edge only, the BSOD happens every few days, while with Chrome it happens multiple times a day.

    I have stress tested the processor (prime95), the RAM (memtest86+) and the GPU (Furmark).
    The BIOS is the latest version (3403).
    CMOS was cleared as well.
    All components were plugged out and back in, cabling checked.

    Clean install of W10 has been done at least 5 times now.

    I have tested with both automatically updated drivers and with vendor recommended Chipset and GPU drivers (Asus and AMD respectively). I also downloaded the Intel recommended drivers.

    After my recent fresh re-install today Chrome just annihilates the system and crashes within a few minutes when something is played for a while and when I open a few tabs on top of it. I rave reinstalled the audio and GPU drivers twice.

    PFA the dumps.

    :)
     

  2. MACHINE_CHECK_EXCEPTION Help please

    How to fix machine_check_exception? Please help me.

    ------------------------------------------------

    From bluescreenview:

    071017-6015-01.dmp 2017-07-10 18:34:41 MACHINE_CHECK_EXCEPTION
    0x0000009c 00000000`00000000 ffffd701`a43d9820
    00000000`00000000 00000000`00000000 hal.dll
    hal.dll+39b9d x64 ntoskrnl.exe+16c3f0
    C:\WINDOWS\Minidump\071017-6015-01.dmp 4 15
    15063 507 092 2017-07-10 18:36:42

    -------------------------------------------------------------------------------------------------------------------------------------------------

    From WhoCrashed:

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Mon 2017-07-10 18:34:41 your computer crashed

    crash dump file: C:\WINDOWS\Minidump\071017-6015-01.dmp

    This was probably caused by the following module: hal.dll (hal+0x39B9D)

    Bugcheck code: 0x9C (0x0, 0xFFFFD701A43D9820, 0x0, 0x0)

    Error: MACHINE_CHECK_EXCEPTION

    file path: C:\WINDOWS\system32\hal.dll

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: Hardware Abstraction Layer DLL

    Bug check description: This bug check indicates that a fatal machine check exception has occurred.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    ------------------------------------------------------------------------------------------------------------------------------------------------

    Newest minidump:

    Dropbox - 070517-4312-01.dmp
     
    DanielWallberg, Oct 17, 2017
    #2
  3. blue screen crash

    when i play pubg sometimes i got bluescreen but i try to play dota 2 at the start of the game i got the same crash blue screen.

    Here is the code:

    MACHINE_CHECK_EXCEPTION

    bug check code: 0x0000009c

    parameter 1: 00000000`00000000

    parameter 2: ffffc181`3e04bd80

    parameter 3: 00000000`00000000

    parameter 4: 00000000`00000000

    caused by driver: hal.dll

    caused by adress: hal.dll+3c4e5

    crash adress: ntoskrnl.exe+175430
     
    batuhankıllıoğlu, Oct 17, 2017
    #3
  4. axe0 New Member

    MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly [​IMG]


    MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly [​IMG]
     
  5. NYX
    Nyx Win User
    Done.
     
  6. axe0 New Member
    Where's the rest of the specs?
     
  7. NYX
    Nyx Win User
    I am pretty sure I provided everything there is in the System Info tool. Please check.

    What else should I provide?
     
  8. axe0 New Member

    MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly

    What test did you run with Prime95?

    What are the temperatures with the stress tests?
     
  9. NYX
    Nyx Win User
    A few blend tests around 6 hours each and one custom torture with a similar duration.

    Last time temps were around 98-100 C during stress tests. Otherwise they never surpass 50.
     
  10. axe0 New Member
    How old is your system?
     
  11. NYX
    Nyx Win User
    1 year old. The BSODs however started popping up around 3 months ago. With little frequency like once a month and appearing more often over time.
     
Thema:

MACHINE_CHECK_EXCEPTION caused by hal.dll+39b9d - occurrs randomly

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