Windows 10: Machine_check_exception help needed

Discus and support Machine_check_exception help needed in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm experiencing a blue screen with a machine_check_exception. I'm asking here because my PC shop couldn't detect the issue but tested my hardware and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KieranRalph, Mar 27, 2019.

  1. Machine_check_exception help needed


    I'm experiencing a blue screen with a machine_check_exception. I'm asking here because my PC shop couldn't detect the issue but tested my hardware and said it's all okay. They only said something might be wrong with my internet? Though I don't understand how a bad connection(i wouldn't call mine bad, it only disconnects once a day for 2-4 mins at most) could cause a blue screen.

    Originally I would play a big game (like dead rising 3, GTA V or Pathfinder Kingmaker) and it would last 5-15 mins, then freeze, then go the blue screen.
    Event Viewer shows a "Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe" - This was looked at because the cef.win7x64 doesn't exist but cef.win7 does.
    So I have ceased using steam to see if that helps and it seemed too but I was watching youtube, with discord and bluestacks running tap titans 2 and it bluescreened the exact same way.
    I checked Event Viewer again and I don't much.

    I'm really hoping someone can assist me as I have seen related questions but they didn't have answers or the solutions were beyond me.
    I should mention this PC is very new. I've had it for less than 3 weeks.
    My Specs:
    Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)
    16GB RAM
    6GB Graphics card
    TUF Z390-PLUS GAMING motherboard

    :)
     
    KieranRalph, Mar 27, 2019
    #1

  2. MACHINE_CHECK_EXCEPTION BSODS error

    Hi Danicela,

    Thank you for posting in Microsoft Community. I understand that you are getting the error MACHINE_CHECK_EXCEPTION BSODS be rest assured, we are happy to help you.

    Appreciate you for trying to fix the issue by yourself.

    There area lot of CPU functions that are disabled in safe mode ( You may use your favorite search engine and perform a search). Let's follow the steps below and try resolving the issue.

    First run the hardware and device troubleshooter and check.


    • Type troubleshooting in the search bar.

    • Click view all in the left panel.

    • Select ‘Hardware and devices' and follow the on-screen instructions.
    I suggest you to contact your manufacturer and update the BIOS. Machine Check Exception is related to the BIOS. After BIOS is updated, it should be fine.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Mar 27, 2019
    #2
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Mar 27, 2019
    #3
  4. Machine_check_exception help needed

    MACHINE_CHECK_EXCEPTION Help please

    How to fix machine_check_exception? Please help me.

    ------------------------------------------------

    From bluescreenview:

    071017-6015-01.dmp 2017-07-10 18:34:41 MACHINE_CHECK_EXCEPTION
    0x0000009c 00000000`00000000 ffffd701`a43d9820
    00000000`00000000 00000000`00000000 hal.dll
    hal.dll+39b9d x64 ntoskrnl.exe+16c3f0
    C:\WINDOWS\Minidump\071017-6015-01.dmp 4 15
    15063 507 092 2017-07-10 18:36:42

    -------------------------------------------------------------------------------------------------------------------------------------------------

    From WhoCrashed:

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Mon 2017-07-10 18:34:41 your computer crashed

    crash dump file: C:\WINDOWS\Minidump\071017-6015-01.dmp

    This was probably caused by the following module: hal.dll (hal+0x39B9D)

    Bugcheck code: 0x9C (0x0, 0xFFFFD701A43D9820, 0x0, 0x0)

    Error: MACHINE_CHECK_EXCEPTION

    file path: C:\WINDOWS\system32\hal.dll

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: Hardware Abstraction Layer DLL

    Bug check description: This bug check indicates that a fatal machine check exception has occurred.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    ------------------------------------------------------------------------------------------------------------------------------------------------

    Newest minidump:

    https://www.dropbox.com/s/qdb8t0tjzdnj89v/070517-4312-01.dmp?dl=0
     
    DanielWallberg, Mar 27, 2019
    #4
Thema:

Machine_check_exception help needed

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