Windows 10: MACHINE_CHECK_EXCEPTION help please

Discus and support MACHINE_CHECK_EXCEPTION help please in Windows 10 Drivers and Hardware to solve the problem; I built a new machine I7 9700k, MSI MEG AXE z390 MB, Corsair dominator 16 gb x 2 ram, Zotac rtx 2080 GPU, Corsair h100i water cooler, Seasonic foxus... Discussion in 'Windows 10 Drivers and Hardware' started by Blue_Falcon87, Jan 25, 2020.

  1. MACHINE_CHECK_EXCEPTION help please


    I built a new machine I7 9700k, MSI MEG AXE z390 MB, Corsair dominator 16 gb x 2 ram, Zotac rtx 2080 GPU, Corsair h100i water cooler, Seasonic foxus PX-850 power supply. My case also has 3 RGB LED Fans I am receiving an error so i used WHOCRASHED to analyze the minidump file. I am a littler inexperienced with this stuff and I find it difficult finding the culprit driver to this issue assuming and hoping it is a driver issue. I will paste my results below... at this point i dont know what my next move should be.



    System Information local



    Computer name: DESKTOP-VHNG01D
    Windows version: Windows 10 , 10.0, build: 18363
    Windows dir: C:\WINDOWS
    Hardware: MS-7B12, Micro-Star International Co., Ltd., MEG Z390 ACE MS-7B12
    CPU: GenuineIntel IntelR CoreTM i7-9700K CPU @ 3.60GHz Intel8664, level: 6
    8 logical processors, active mask: 255
    RAM: 34281181184 bytes 31.9GB





    Crash Dump Analysis



    Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

    Crash dump directories:
    C:\WINDOWS
    C:\WINDOWS\Minidump

    On Sat 1/25/2020 9:45:22 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\012520-11000-01.dmp
    This was probably caused by the following module: hal.dll hal+0x499F1
    Bugcheck code: 0x9C 0x0, 0xFFFFC180E268CD70, 0x0, 0x0
    Error: MACHINE_CHECK_EXCEPTION
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal machine check exception has occurred.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Fri 1/24/2020 10:14:32 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\012420-11453-01.dmp
    This was probably caused by the following module: hal.dll hal+0x499F1
    Bugcheck code: 0x9C 0x0, 0xFFFFE081ADBD8D70, 0x0, 0x0
    Error: MACHINE_CHECK_EXCEPTION
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal machine check exception has occurred.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 1/18/2020 6:51:10 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\011820-11015-01.dmp
    This was probably caused by the following module: hal.dll hal+0x499F1
    Bugcheck code: 0x9C 0x0, 0xFFFFF80131A84B30, 0x0, 0x0
    Error: MACHINE_CHECK_EXCEPTION
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal machine check exception has occurred.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 1/12/2020 3:13:19 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\011220-11031-01.dmp
    This was probably caused by the following module: hal.dll hal+0x47FE8
    Bugcheck code: 0x124 0x0, 0xFFFFB28C26963028, 0xB2000000, 0x30005
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture WHEA.
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 1/12/2020 3:13:19 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: pshed.dll PSHED!PshedBugCheckSystem+0x10
    Bugcheck code: 0x124 0x0, 0xFFFFB28C26963028, 0xB2000000, 0x30005
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\WINDOWS\system32\pshed.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Platform Specific Hardware Error Driver
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture WHEA.
    This is likely to be caused by a hardware problem.
    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Wed 1/1/2020 6:38:05 AM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\010120-13296-01.dmp
    This was probably caused by the following module: Unknown 0x0000000000000001
    Bugcheck code: 0x101 0x18, 0x0, 0xFFFFAD81C0C63180, 0x1
    Error: CLOCK_WATCHDOG_TIMEOUT
    Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU thermal issue.
    A third party driver was identified as the probable root cause of this system error.
    Google query: CLOCK_WATCHDOG_TIMEOUT






    Conclusion



    6 crash dumps have been found and analyzed.
    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

    If anyone would be able to help me or atleast point me in the right direction i would greatly appreciate it!

    Cheers

    :)
     
    Blue_Falcon87, Jan 25, 2020
    #1

  2. MACHINE_CHECK_EXCEPTION BSODS error

    Hi Danicela,

    Thank you for posting in Microsoft Community. I understand that you are getting the error MACHINE_CHECK_EXCEPTION BSODS be rest assured, we are happy to help you.

    Appreciate you for trying to fix the issue by yourself.

    There area lot of CPU functions that are disabled in safe mode ( You may use your favorite search engine and perform a search). Let's follow the steps below and try resolving the issue.

    First run the hardware and device troubleshooter and check.


    • Type troubleshooting in the search bar.

    • Click view all in the left panel.

    • Select ‘Hardware and devices' and follow the on-screen instructions.
    I suggest you to contact your manufacturer and update the BIOS. Machine Check Exception is related to the BIOS. After BIOS is updated, it should be fine.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Jan 25, 2020
    #2
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 25, 2020
    #3
  4. MACHINE_CHECK_EXCEPTION help please

    MACHINE_CHECK_EXCEPTION Help please

    How to fix machine_check_exception? Please help me.

    ------------------------------------------------

    From bluescreenview:

    071017-6015-01.dmp 2017-07-10 18:34:41 MACHINE_CHECK_EXCEPTION
    0x0000009c 00000000`00000000 ffffd701`a43d9820
    00000000`00000000 00000000`00000000 hal.dll
    hal.dll+39b9d x64 ntoskrnl.exe+16c3f0
    C:\WINDOWS\Minidump\071017-6015-01.dmp 4 15
    15063 507 092 2017-07-10 18:36:42

    -------------------------------------------------------------------------------------------------------------------------------------------------

    From WhoCrashed:

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Mon 2017-07-10 18:34:41 your computer crashed

    crash dump file: C:\WINDOWS\Minidump\071017-6015-01.dmp

    This was probably caused by the following module: hal.dll (hal+0x39B9D)

    Bugcheck code: 0x9C (0x0, 0xFFFFD701A43D9820, 0x0, 0x0)

    Error: MACHINE_CHECK_EXCEPTION

    file path: C:\WINDOWS\system32\hal.dll

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: Hardware Abstraction Layer DLL

    Bug check description: This bug check indicates that a fatal machine check exception has occurred.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    ------------------------------------------------------------------------------------------------------------------------------------------------

    Newest minidump:

    Dropbox - 070517-4312-01.dmp - Simplify your life
     
    DanielWallberg, Jan 25, 2020
    #4
Thema:

MACHINE_CHECK_EXCEPTION help please

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