Windows 10: Macrium backup fails with 0x800702e4 after AU update

Discus and support Macrium backup fails with 0x800702e4 after AU update in Windows 10 Backup and Restore to solve the problem; My Win 10 pro updated with the Anniversary Update last week and since then Macrium backup fails with a 0x800702e4 error. I have Macrium set to run... Discussion in 'Windows 10 Backup and Restore' started by rzn6jw, Aug 14, 2016.

  1. rzn6jw Win User

    Macrium backup fails with 0x800702e4 after AU update


    My Win 10 pro updated with the Anniversary Update last week and since then Macrium backup fails with a 0x800702e4 error.

    I have Macrium set to run as Administrator but that doesn't help. Macrium ran fine before the update.

    Any help would be much appreciated.

    Thanks.

    :)
     
    rzn6jw, Aug 14, 2016
    #1
  2. JonHainer Win User

    Task Scheduler Fails - Requested Operation Requires Elevation (0x800702E4)

    I use a product called SQLBackupAndFTP to do nightly backups of my SQL Server Express development environment. SQLBackupAndFTP creates a job on the Windows Task Scheduler to make this happen.

    It used to work perfectly, but ever since my system has been upgraded to Windows 10 Anniversary Edition, it has stopped working. Now I get an error message on the Task Scheduler that says, "The requested operation requires elevation. (0x800702E4)" This
    seemed odd, since the job is assigned to a user with appropriate privileges, and the "Run with highest privileges" option is set.

    As I was researching what may have changed, I discovered the following web page from a separate product called Macrium Reflect. Macrium describes a bug whereby tasks created using version 1.0 of the Task Scheduler API fail to elevate properly.

    Windows 10 Aniversary Update issues - KnowledgeBase - Macrium Reflect Knowledgebase

    Sure enough, when I deleted the task entry created by the third party software and recreated it by hand in the Task Scheduler interface, it worked perfectly. The manually created task bypasses the other software's API calls, and then everything works fine.

    I just wanted to document this on Microsoft's site, so that other folks may find a workaround to the issue more quickly.
     
    JonHainer, Aug 14, 2016
    #2
  3. Backing up windows 10 to external hard drive via usb

    As File History and Backups have been deprecated in Windows, I suggest you to switch to a 3rd party Software like Macrium reflect:

    https://www.tenforums.com/tutorials/61026-backu...

    If that fails too please let us know.
     
    Sumit Dhiman2, Aug 14, 2016
    #3
  4. fireberd Win User

    Macrium backup fails with 0x800702e4 after AU update

    Do you have the latest Macrium update? There are two updates since the Anniversary Update and one addresses some Anniversary Update issues.

    I have the updates and no problems creating backups with Macrium (I have the paid version).
     
    fireberd, Aug 14, 2016
    #4
  5. rzn6jw Win User
    I've got the free version. Just checked for updates and none found.
     
    rzn6jw, Aug 14, 2016
    #5
  6. fireberd Win User
    I would do a new install. Uninstall the version you have, RESTART THE PC, after Windows restarts reinstall Macrium.
     
    fireberd, Aug 14, 2016
    #6
  7. Bastet Win User
    Are you running the backup from a previous xml file/saved backup file? If so then delete that & create a fresh image.
    I save the backup so I can run it again but after a big update (like AU) the backup always fails but creating a new/fresh backup image works.
     
    Bastet, Aug 14, 2016
    #7
  8. Macrium backup fails with 0x800702e4 after AU update

    Hello all!

    I had Macrium working after AU (a workaround), but today it failed again. Have the latest update installed, 6.2.1502. Don't know how it's possible to be this many problems with Macrium. Deleted all old Macrium tasks & xml's and reinstalled the program, but still got the error above (0x800702e4). Any ideas?
    Thank you.

    EDIT: Created new image but it wont run, get stuck creating it. Seems that the task itself is running but not the backup.
    This log:
    Destination Drive: New Volume (D*Smile - Free Space 840.40 GB Free space threshold: Delete oldest backup sets when free space is less than 10.00 GB Creating Volume Snapshot - Please Wait Failed: Code: 0x80042316 - Retrying without VSS Writers ERROR: COM call "m_pVssObject->StartSnapshotSet(&m_latestSnapshotSetID)" failed. - Returned HRESULT = 0x80042316 - Error text: VSS_E_SNAPSHOT_SET_IN_PROGRESS ERROR: COM call "m_pVssObject->BackupComplete(&pAsync)" failed. - Returned HRESULT = 0x80042301 - Error text: VSS_E_BAD_STATE ERROR: COM call "m_pVssObject->StartSnapshotSet(&m_latestSnapshotSetID)" failed. - Returned HRESULT = 0x80042316 - Error text: VSS_E_SNAPSHOT_SET_IN_PROGRESS Gathering Windows Events - Please Wait
    Macrium backup fails with 0x800702e4 after AU update [​IMG]
    Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x80042316
     
    splitsecond, Aug 15, 2016
    #8
  9. UPDATE: I had older version left (6.2.1495) and with that Macrium works OK, don't know why? My problem is solved with that version. Don't gonna update to new version because of problems.
     
    splitsecond, Apr 5, 2018
    #9
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Macrium backup fails with 0x800702e4 after AU update

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