Windows 10: Macrium Reflect 7.2, Build 4228 Fails After Win 10 Update Today.

Discus and support Macrium Reflect 7.2, Build 4228 Fails After Win 10 Update Today. in Windows 10 Backup and Restore to solve the problem; First sign of trouble is my Reflect fails making the daily differential. And I see my Intel 82579 NIC is not showing and will not return, scanning for... Discussion in 'Windows 10 Backup and Restore' started by gapi, May 17, 2019.

  1. gapi Win User

    Macrium Reflect 7.2, Build 4228 Fails After Win 10 Update Today.


    First sign of trouble is my Reflect fails making the daily differential.
    And I see my Intel 82579 NIC is not showing and will not return, scanning for new hardware hangs device manager.

    I swap to my on board NIC OK.
    My differential error BU error = Backup aborted! - Unable to read from disk - Error Code 2 - The system cannot find the file specified.

    I had to restore the previous day differential. It was a a pain. I had to boot up to it and it took a loooog time.

    Whats up with this update?


    :)
     
  2. GlenBodie Win User

    Win 10 upgrade help: "macrium reflect" "uninstall this app now because it isn't compatible with Windows 10"

    Installing a Win 10 update. Currently at 1511 build 10586.1176.

    Download and install goes smoothly until it trips over an app called Macrium Reflect and it wants me to uninstall this app now because it isn't compatible with Windows 10.

    That's well and good and makes sense BUT

    I don't have that app installed, in fact I never heard of it before now.

    All the PC Settings and Control Panel lists of apps don't show it and a scan of the hard drive has no hits for Macrium and only obvious other things for Reflect. I'd run an uninstall if I could find one!

    I rebooted and retried but same error.

    I ran the Windows Update Troubleshooter and it fixed a few things but same error.

    I have scanned the Help community and don't see anything about others running into this.

    I have scanned the Macrium site and all it wants to do is sell me a Windows 10 version.

    Help!
     
    GlenBodie, May 17, 2019
    #2
  3. aswiseman Win User
    BSOD on Windows 7 Pro - pssnap.sys - PAGE_FAULT_IN_NONPAGED_AREA - Macrium Reflect

    I recently ran Windows Update on Windows 7 Professional, as I do every few weeks. Everything seemed to go OK, until I restarted and after the animated flag logo formed up, I got a flash of a blue screen and
    an immediate restart.



    Using F8 to prevent restarts, I was able to read the screen...



    Quote


    A quick Google shows this is caused by the interaction of Macrium Reflect (back-up software) and a Windows fix for SPECTRE.



    I didn't think I still had Macrium installed, so it appears to have left behind the pssnap.sys, which is used at start-up time. Macrium have issued a fix which removes this file from start-up and new versions
    of the software no longer install it as a start up service...



    Windows 7 32 bit - pagefault_in_non-paged_area pssnap.sys - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase



    All well and good, but the fix doesn't work for me :-(



    The fix involves booting from a Macrium-customised Windows PE and then running their removesnap.exe (downloaded onto a USB stick) which I think alters the registry to prevent the c:\windows\system32\drivers\pssnap.sys
    from running.



    It tells me it has run successfully, shows the path of the registry entry and eveything. But when I reboot, the BSOD is still there.



    I have tried renaming pssnap.sys to pssnap.old. But when I reboot I still get the BSOD (but without the reference to pssnap.sys and the PAGE_FAULT_IN_NONPAGED_AREA).



    I have also tried installing a later version of pssnap.sys (by getting a newer version of Reflect and putting it on another boot partition and copying this newer pssnap.sys over the older one.) I still get
    the error.



    So I was wondering whether it's not working for me because I have a dual-boot (well multi-boot machine)? I have an SSD with Win 7 and Win 10 plus a HDD with the old versions of Win 7 and Win 10 which were
    copied to the SSD.



    Is it possible that the removesnap.exe doesn't know which installation to work on?



    Do I need to change the broken Windows 7 to be the default boot partition first and then run all of this?





    Any/all ideas gratefully received!
     
    aswiseman, May 17, 2019
    #3
  4. topgundcp Win User

    Macrium Reflect 7.2, Build 4228 Fails After Win 10 Update Today.

    Restoring Windows 10 Image using Macrium Reflect


    In addition to the above. Here's my suggestion in step by step.
    I assume you have Macrium Installed in your current HD and already made a backup copy.
    1. Connect your new HD via USB port and boot up.
    2. Run Macrium, click on Restore tab then select the Backup Image that you made to restore
    3. click on "select a different target disk" then select your new HD as destination

      Macrium Reflect 7.2,  Build 4228 Fails After Win 10 Update Today. [​IMG]
    4. Proceed to restore then Shutdown and disconnect the old HD and replace with the new HD
    5. Boot up with your new HD.
     
    topgundcp, May 17, 2019
    #4
Thema:

Macrium Reflect 7.2, Build 4228 Fails After Win 10 Update Today.

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