Windows 10: Made a DMP file because of blue screen issue but can´t find the issue

Hello Community,I need your help, my Computer crashes everytime I use a programm or even if it is only turned on for an hour or so. I tried to make a DMP file to see the problem but I can´t really see where it is and what you should do now.

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Windows BSOD issues - Have DMP files

Hi,

There are different factors that can contribute as to why you have been getting a series of blue screen error on your computer. This could be caused by a recent update that was installed or system files that got corrupted. For us to resolve your concern,
kindly answer the questions below:

• Were there any recent changes made or updates that was installed prior to the issue occurring?
• Have attempted to perform a clean boot in Windows 10? The reason we are asking this is because a clean boot starts Windows using a minimal set of drivers and programs that will allow us to eliminate software conflicts.
• Which version and build of Windows 10 do you have installed?

As a initial recommendation, we suggest that you follow the step by step process to

troubleshoot blue screen errors in Windows 10. This covers several methods and solutions to common error that cause a blue screen error to appear.

We look forward to your response to our queries.