Windows 10: magic jack

I have windows 10 and new magic jack home .. installs but no audio .. I have gotten much tech support no results.. I have had mj for years no prob.. what should I do , other than throwing it in trash and getting another landline phone ??

:)

 

Windows 10 and Magic Jack compatibility problem

Hi Bonnie,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Sorry to know that the issue persists even after trying so many suggestions.

• What and all steps have you tried?
• Do you face the same voice issue when you are using other apps?

If it is the issue with Magic Jack, you need to contact Magic Jack support.

Please get back to us with the required information to assist you further.

 

magic jack error 401.

Hi Daivd,



I realize that you are facing the issue with magic Jack in Windows 10, let me assist you.



To assist you better, let us know when exactly are you getting the above error message? When connecting the Magic Jack to the USB port or while performing any task or during the installation of the set up?



I suggest you to try running the application or set up file as an Administrator.

• Right-click on the setup file and click on Run as Administrator.

If that doesn't help, then you may try uninstalling and reinstalling the software.



If the issue still persist, I suggest you to contact Magic jack support for further assistance.

http://support.magicjack.com/magicfix/index.html



Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.

 

Magic Jack

Hi,

Thank you for posting your response.

I would like to inform that we do not support third party application or hardware. I would suggest that you get in touch with the manufactures of Magic Jack to resolve the issue.

Regards