Windows 10: magic jigsaw puzzles magic jigsaw puzzles is currently not available in my account why is...

I have a blue box on my laptop when I click on magic jigsaw puzzles saying magic jigsaw puzzles is currently not available in your account along with a error code what's all this about please

:)

 

Magic Jigsaw Puzzle not Responding


On this build, 14965, Magic Jigsaw Puzzle opens but does not respond to anything on the screen. It always worked before this build. I have uninstalled and re-installed and it will work partially and then right back to not responding. Please help!

 

Issue with Magic Jigsaw Puzzle

Hi.

I have been very happy with Magic Jigsaw Puzzles - until now. The app was downloaded through the Microsoft Store. I believe the app was recently updated as the appearance is different and it does not contain all my puzzle purchases. These were in the
app prior to the changes. I offered to send the Magic Jigsaw Puzzle folks my record of purchases. I was told that the record of purchases may only be used to restore puzzle packs if the "name" of the puzzle pack is included on the receipt. The name of
the puzzle pack is not consistently found on the receipts - rather they are listed as puzzle pack 0, 1, 2, or 3.

The Magic Jigsaw Puzzle folks told me that was not enough to restore my purchases.

I have purchased/had 36 puzzle pack and spent about $135. Any advice?

Microsoft: are you able to generate a vendor specific list of payments as well as the "name" of the puzzle pack as opposed to the generic description of puzzle pack 0,1,2,or 3?

Needless to say - I am very disappointed. When I spoke with the company I asked if they could give me a credit for my expenditure and I would repurchase the puzzle packs I had. This way they would see that the expenditures were made. The company suggested
I contact Microsoft.

Is this the place to vent my concern and ask for help solving my issue.

Thanks.

 

Magic Jigsaw Puzzles

On opening Magic Jigsaw Puzzles this morning, the page only stays up for around 10 secs then shuts down? the game was fine last night.