Windows 10: magic jigsaw

This app has stopped working it will no longer open at all.

:)

 

magic jigsaw

I updated to windows 10, magic jigsaw was working fine on windows 9.7 before. now I deleted magic jigsaw and reinstalled but won't open. the app shows the circle going around and round, but after 10 min, nothing happens. I have a HP pavilion g7 note book,
I was enjoying magic jigsaw for the past two years and ant it back.

thank you

Roberta

 

Magic Jigsaw Puzzle Issue

Based on the error message you’ve encountered, this can be an issue with the Windows Store which affects the digital games you’ve downloaded. We suggest manually resetting the application. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.​
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.​​

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for Magic Jigsaw Puzzles.

We’ll be waiting for your response.

 

Magic Jigsaw Puzzle not Responding


On this build, 14965, Magic Jigsaw Puzzle opens but does not respond to anything on the screen. It always worked before this build. I have uninstalled and re-installed and it will work partially and then right back to not responding. Please help!